Community Engagement Specialist

Apex Service Partners • Kenner, LA

17d • $50,000 - $60,000

About The Position

As a Community Engagement Specialist for Southern Air NOLA (Surgi's), you will play a pivotal role in shaping our brand's local presence. You will be responsible for creating engaging and relevant content for social media and actively engaging with the communities surrounding our branches. Your goal is to connect with and build lasting relationships with local customers, ultimately driving brand loyalty and increasing local branch visibility.

Requirements

• Bachelor's degree in marketing, communications, or a related field preferred
• Managed, and contributed toward a professional/brand “voice”
• Understanding of the business side of social channels
• Proven experience in social media content creation and community outreach
• Excellent communication and interpersonal skills
• Strong local knowledge and understanding of the community
• Ability to work independently and as part of a team
• Proficiency with social media platforms, analytics tools, and content creation software
• Access to reliable transportation for local travel within a 2-hour radius

Responsibilities

• Develop and curate high-quality, local-focused content for our social media platforms, including Facebook, Instagram, X, and others, to create an authentic and relatable online presence
• Act as the primary liaison between our branches and their respective communities, fostering strong relationships, addressing concerns, and identifying opportunities for engagement and collaboration
• Organize and participate in local events, community outreach programs, and sponsorships to promote our brand and establish a visible presence in the community
• Represent our brand in a positive and professional manner at all times, embodying our core values and maintaining the highest ethical standards
• Collect feedback and insights from local customers and provide regular reports on local market trends, customer preferences, and competitor activities
• Train branch personnel in local community engagement and social media best practices, ensuring a consistent approach to brand representation
• Work closely with the marketing and public relations teams to align local strategies with broader brand objective

Benefits

• Competitive salary and performance-based bonuses
• Health, dental, and retirement benefits
• Professional development opportunities
• A creative and collaborative work environment
• Opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level