Community Engagement Specialist

South Carolina On-SiteCharleston, SC
19d

About The Position

We were founded to provide growing and deserving charities with the promotional reach they need via in person interactions with the community to increase exposure and fundraising. We are looking for assistance in generating donations, managing clients' customer acquisition, market research and targeting their key demographics.

Requirements

  • Proven customer support experience or experience as a client service representative
  • Philanthropy experience, charity experience or any form of helping others!
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively

Responsibilities

  • Engage and qualify potential donors at local events while carefully explaining how funds are allotted
  • Provide hands-on support with the potential donor(s) throughout duration of the event
  • Promote and raise awareness for charitable causes with your team
  • Attend training to learn basic client information and our specific processes
  • Effectively communicate with cross-departmental teams
  • After initial training, assist in managing team members to achieve promotional event goals
  • Shadow management staff and gain comprehensive knowledge on how to manage team members and motivate them to create a positive donor experience at events

Benefits

  • A positive fun environment where learning and growing are encouraged
  • Outstanding growth potential while still staying congruent to intrinsic values by impacting the community positively
  • Regular meetings with the president of the company, training, and education based on clear goal-setting
  • Workshops designed to improve public speaking and the ability to develop and coach a team
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