Community Engagement Specialist

Public Health Solutions • New York, NY

16d • Hybrid

About The Position

We seek a Community Engagement Specialist (CES) to assist in executing WholeYouNYC SCN community outreach and engagement activities across Brooklyn or Queens and Manhattan. The CES will play a critical role in ensuring that our WholeYouNYC SCN remains connected to the communities we serve and is responsive to its needs. As part of the SCN Community Outreach and Engagement Team, the CES will assist with community outreach events, listening sessions, and other engagement activities to ensure all New Yorkers who are Medicaid eligible receive the services they need. The CES reports to the Community Engagement Manager (CEM), with a focus on engaging community partners and members and identifying opportunities for the SCN to better meet the needs of Medicaid (and Medicaid eligible) members residing in our SCN Region – Brooklyn or Queens and Manhattan.

Requirements

• Minimum 1 year experience in public health, and/or community engagement in underserved neighborhoods within an urban setting and/or equivalent.
• High degree of comfortability with public speaking and presenting to diverse audiences.
• Excellent organizational and interpersonal skills (verbal, written and presentation).
• Ability to embrace diversity and establish trusting relationships with individuals of differing identities.
• Dedication to helping improve the lives of disenfranchised and marginalized community members and working together to achieve health equity.
• Ability to demonstrate sensitivity and tact in interpersonal relations.
• Excellent team player with the ability to be flexible, work collaboratively both internally and externally, and complete tasks independently.
• Comfort working with Microsoft Office, including Excel for data entry.
• Ability to balance and manage a hybrid work environment that includes a combination of in-office, remote work, and field work.
• Ability to travel up to 5 days a week (Mon – Fri) within local communities across Brooklyn or Queens and Manhattan. Work evening hours and weekends when necessary.
• When necessary, willing to work outside for up to 3 hours or more at a time, walking and engaging the public, even in cold temperatures.

Nice To Haves

• Bilingual candidate, preferred.
• Resident of – or familiarity with neighborhoods of Brooklyn, Manhattan or Queens preferred.

Responsibilities

• Serve as an SCN representative at community meetings, civic and neighborhood events.
• Conduct community outreach engagement activities, including but not limited to community presentations, focus groups, surveying and listening sessions across your assigned borough (Brooklyn or Queens and Manhattan).
• Participate in community events such as health fairs, workshops, food pantries, and church events, providing direct support for SCN screenings and navigation, as needed.
• Help lead community level sessions and workgroups with diverse stakeholders to understand population needs and the barriers preventing effective care coordination across the health and human services.
• Proactively assist CEM identify opportunities to help the WholeYouNYC SCN address unmet local population needs.
• Provide up-to-date information on access to Medicaid services to eligible New Yorkers as well as serve as a point person to guide community members to said resources.
• Provide input on the project’s marketing and promotional materials as needed.
• Assist with SCN screening and navigation to network resources.
• Perform other related duties as assigned.

Benefits

• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403(b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing trainings and continuous opportunities for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed