Community Engagement & Marketing Manager

City of Littleton•Littleton, CO

4d•Hybrid

About The Position

The City of Littleton is excited to announce a new opportunity for a Community Engagement & Marketing Manager to join its talented and expanding Communications team. The Community Engagement and Marketing Manager manages and coordinates marketing and outreach activities for City of Littleton. This position develops and implements multi-channel marketing and community engagement strategies that promote the organization’s programs, services, and initiatives. The Manager leads efforts to strengthen community relationships, increase public awareness, and ensure that communication is clear, inclusive, and aligned with the mission and values of public service. It's an exciting time to join the City as the Manager of Community Engagement. The following projects will offer meaningful opportunities to shape the future of the community and strengthen public participation: Transportation Master Plan Update (Citywide Mobility Vision) The City is launching a comprehensive Transportation Master Plan update that will guide future investments in roads, trails, transit, pedestrian safety, and mobility infrastructure. The Community Engagement Manager will play a central role in designing outreach strategies, gathering public input, and ensuring residents’ voices shape long-term transportation priorities. Subarea Plan (Community-Driven Neighborhood Visioning) A new Subarea Plan will engage residents, businesses, and community organizations to define a shared vision for growth, land use, and services within a key district of the City. This initiative offers a major opportunity to build trust, collaborate with diverse stakeholders, and facilitate workshops, open houses, and digital engagement. Main Street Phase 1 (Downtown Revitalization) Phase 1 of the Main Street project is moving forward, focusing on enhancing the downtown corridor with improved walkability, public spaces, streetscape upgrades, and economic vitality efforts. The selected candidate will help lead creative engagement efforts to gather input on design options and keep the community informed during planning and construction. Large Capital Projects (High-Impact Community Improvements) The City is embarking on several significant capital projects — ranging from infrastructure upgrades to new public facilities — that will directly impact residents’ quality of life. These projects will require thoughtful communication, proactive outreach, and consistent community updates, offering the Manager a dynamic environment with high visibility and impact. The ideal Community Engagement & Marketing Manager is passionate about building meaningful connections, and brings strengths in the following areas: Strong Relationship Builder Builds trust with residents, community partners, and internal staff; approachable and skilled at listening. Equity-Focused Designs inclusive engagement strategies that reach diverse and underserved communities. Clear, Strategic Communicator Explains complex city topics in accessible ways; comfortable with both in-person and digital outreach. Creative & Innovative Develops fresh ideas for community programs, events, and partnerships. Data-Informed Uses community feedback and engagement metrics to refine strategies and improve results. Collaborative Leader Works well across departments and effectively manages staff, volunteers, and projects. About the City of Littleton The City of Littleton is a vibrant community consistently recognized as one of America’s Best Small Cities, and a top destination for families. Discover some of the remarkable things Littleton has to offer at VisitLittleton.org. With its historic and lively downtown, diverse shopping and dining options, and an extensive network of parks and trails, Littleton boasts a prime location just south of Denver and a short drive to the majestic Rocky Mountains and Colorado ski country. The City of Littleton offers excellent benefits and perks to its employees. For more details, please refer to the 2026 Benefit Guide. The City of Littleton believes in attracting and retaining the best talent and its strategies include hiring at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton.

Requirements

Bachelor’s degree in communications, public relations, marketing, public administration, or a related field; and
Six (6) years of progressively responsible experience in marketing, communications, or community engagement, preferably within a government or public-sector environment.
An equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position may be considered.
Must be able to pass a pre-employment criminal background check and motor vehicle records check.
Comprehensive knowledge of community engagement, marketing, and public communication principles and practices.
Ability to perform complex tasks independently while adhering to established processes and procedures.
Experience leading and directing the work of other employees, with full authority for personnel decisions.
Ability to establish policies and procedures, with potential influence on departmental budgeting, strategic planning, and process improvements.
Familiarity with analytics and engagement tools (e.g., Google Analytics, Meta Business Suite, EngagementHQ, GovDelivery).

Nice To Haves

Master’s degree in communications, public administration, or a related field.
Four to seven years of progressively responsible experience in community engagement, public outreach, civic participation, or related work.
Experience working in local government, public agencies, or nonprofit community-based organizations.
Demonstrated experience developing and implementing equity-focused engagement strategies.
Experience leading public meetings, workshops, and large-scale community events.
Familiarity with digital engagement tools (e.g., EngagementHQ, GovDelivery, GIS story maps, social media platforms).
Knowledge and understanding of the AP style; Project management or program management experience.

Responsibilities

Develop, implement, and evaluate community engagement strategies to improve participation in government programs and decision-making.
Build and sustain relationships with residents, community organizations, advocacy groups, and local businesses.
Organize and facilitate public meetings, town halls, and outreach events to ensure transparent and inclusive communication.
Serve as liaison between the public and city leadership to collect and convey feedback.
Promote equity-centered engagement practices to reach historically underrepresented communities.
Develop and implement multi-channel marketing plans to promote City programs, initiatives, and services.
Design campaigns targeting specific market segments or public audiences to raise awareness and participation.
Assist in the production of print, digital, and multimedia content, and coordinate marketing materials for special events and public information efforts.
Ensure consistency of branding and messaging across all media platforms.
Measure and analyze campaign results to determine return on investment (ROI) and inform strategic adjustments.
Represent City of Littleton at community events, conferences, and civic meetings.
Collaborate with local media, prepare press releases, and develop talking points for public officials and leadership.
Support emergency or crisis communication efforts in coordination with leadership and partner agencies.
Identify partnership opportunities and collaborate with regional organizations to expand community impact.

Benefits

The City of Littleton offers excellent benefits and perks to its employees.
The City of Littleton believes in attracting and retaining the best talent and its strategies include hiring at market pay and creating career development opportunities.

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