Community Engagement Manager, WEST, AWS InCommunities

Amazon • Tempe, AZ

3d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

Lead AWS Infrastructure's community engagement strategy across the Western
United States, building relationships with local stakeholders and organizations
to create positive impact while supporting AWS's regional growth. This role
requires corporate experience, strategic thinking, and the ability to represent
AWS effectively in community settings.

As the Community Affairs Manager for AWS Infrastructure in the Western US, you
will develop and implement community engagement strategies that support AWS's
infrastructure in the region. You will serve as AWS's representative to local
communities, building relationships with key stakeholders and organizations to
understand their needs and collaborate on impactful initiatives.

The ideal candidate brings experience working within corporate structures and
community affairs. You should demonstrate the ability to write and speak
effectively for audiences of varying sizes, think strategically while
maintaining attention to detail, and work effectively with cross-functional
teams. Success in this role requires self-awareness, autonomy, and alignment
with Amazon Leadership Principles, particularly Think Big, Bias for Action, Earn
Trust, and Ownership. You must be comfortable having difficult conversations
with community members while achieving productive outcomes, and know when to
escalate matters to leadership.

This role requires travel (approximately 25% of time) throughout the region,
with a base location in Phoenix, Arizona.

Requirements

• 5+ years of professional or military experience

Nice To Haves

• Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
• Experience working with multiple groups of stakeholders
• Track record of successfully navigating complex cultural and political environments while representing a global organization.

Responsibilities

• Strategic Community Engagement: Lead community assessment for new infrastructure sites, identify potential risks, and develop engagement plans to proactively address community concerns while supporting AWS's data center infrastructure.
• Stakeholder Relationship Management: Build and maintain strong relationships with external stakeholders including nonprofit organizations, community leaders, and local officials, representing AWS Infrastructure in public meetings and forums.
• Program Development and Implementation: Manage community programs, events, and initiatives following global standards while ensuring appropriate localization, including managing sponsorships and evaluating their effectiveness.
• Communication and Advocacy: Utilize multiple communication channels to promote community initiatives both internally and externally, including handling difficult conversations with community members to achieve productive outcomes.
• Impact Measurement: Capture and analyze data to demonstrate the quantified and qualified impact of community engagement initiatives, track metrics, and communicate results to internal and external stakeholders.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed