Community Engagement Manager, AWS InCommunities

Amazon • Columbus, OH

16d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

You will lead AWS Infrastructure's community engagement strategy across Ohio and
other Midwestern states serving as an Issues and Crisis subject matter expert to
support the building of relationships with local stakeholders and organizations
to create positive impact while supporting AWS's regional growth. This role
requires deep issues and crisis management and corporate experience, strategic
thinking, and the ability to represent AWS effectively in community settings.

As the Community Affairs Manager for AWS Infrastructure in the region, you will
be a key leader in the area for community issues and sentiment and implement
community engagement strategies that support AWS's infrastructure in the region.
You will serve as AWS's representative to local communities, building
relationships with key stakeholders understand their needs and collaborate on
impactful partnership.

The ideal candidate brings experience working within corporate structures and
community affairs with expert level experience on issues management. You should
demonstrate the ability to write and speak effectively for audiences of varying
sizes, think strategically while maintaining attention to detail, and work
effectively with cross-functional teams. Success in this role requires
self-awareness, autonomy, and alignment with Amazon Leadership Principles,
particularly Think Big, Bias for Action, Earn Trust, and Ownership. You must be
comfortable having difficult conversations with community members while
achieving productive outcomes, and know when to escalate matters to leadership.

This role requires travel (approximately 25% of time) throughout the region,
with a base location in Columbus, Ohio.

Requirements

• 10+ years of public policy, government relations, community relations, public affairs, or corporate social responsibility experience
• 8 or more years experience supporting infrastructure projects
• 6 or more years experience in issues management

Nice To Haves

• Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
• Experience communicating to a diverse, global audience

Responsibilities

• Strategic Community Engagement: Serve as the issues expert for the region, lead community assessment for new infrastructure sites, identify potential risks, and develop engagement plans to proactively address community concerns while supporting AWS's data center infrastructure.
• Stakeholder Relationship Management: Build and maintain strong relationships with external stakeholders including community leaders, and local officials, representing AWS Infrastructure in public meetings and forums.
• Communication and Advocacy: Utilize multiple communication channels to promote community initiatives both internally and externally, including handling difficult conversations with community members to achieve productive outcomes.
• Impact Measurement: Capture and analyze data to demonstrate the quantified and qualified impact of community engagement initiatives, track metrics, and communicate results to internal and external stakeholders.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed