Community Engagement Manager, AWS DCC InCommunities

Amazon • Berwick, PA

13h • Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is hiring a Community Engagement Manager to help delivery and execute programs and initiatives for the AWS Data Center Community. This position will be based out of Berwick, PA and support PA based operations and communities. We are seeking a dynamic and passionate Community Engagement Manager to support, deliver and manage community outreach programs that strengthen relationships between our organization and the communities we serve. This role requires excellent communication skills, cultural sensitivity, and the ability to build meaningful partnerships with diverse stakeholders. Our team launches long-term, innovative programs that will have a lasting impact in our regions around the world where we work, live, and raise our families. We are obsessed with being good neighbors, and we start with the community and work backwards to represent infrastructure communities inside AWS.

Requirements

• Bachelor's degree
• 6+ years of public policy, government relations, community relations, public affairs, corporate social responsibility, or equivalent experience
• Experience communicating and delivering presentations to customers, stakeholders, and/or teammates

Responsibilities

• Design and execute community engagement strategies and initiatives
• Serve as liaison between the organization and community members, groups, and organizations
• Coordinate and facilitate community meetings, events, and workshops
• Develop and maintain relationships with key community stakeholders, including local leaders, nonprofit organizations, and government agencies
• Create and manage communication channels to keep communities informed and engaged
• Track, measure, and report on community engagement metrics and program outcomes
• Manage community feedback processes and ensure concerns are addressed appropriately
• Coordinate volunteer programs and community service initiatives
• Maintain accurate records of community interactions and engagement activities
• Support the development of community-focused content for various communication channels

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level