Community Engagement Manager

Interfaith Ministries for Greater Houston•Houston, TX

About The Position

The Refugee Services Community Engagement Manager will have a unique opportunity to coordinate department-wide activities that foster community support for refugee and immigrant clients. This role will lead efforts to engage and cultivate relationships with community partners, recruit and develop volunteer support, and advance strategic goals across Refugee Services programs. The Manager will also provide oversight of targeted initiatives, including Volunteer Services, Women’s Empowerment programming, and the Refugee Health Promotion (RHP) program—supporting health education, system navigation, and culturally appropriate wellness activities that improve health outcomes

Requirements

Bachelor’s degree required
At least three years of experience working with volunteers in a community setting
Proficiency in Microsoft Office
Ability to quickly learn Refugee Management System database, and Better Impact volunteer module
Ability to multi-task and work in fast-paced environment with people from diverse cultural backgrounds
Excellent written and verbal communication skills
Must enjoy working with culturally and ethnically diverse staff, clients, and volunteers
Excellent interpersonal skills
Able to interact well with all levels and work effectively in a team environment
Must be able to work a flexible schedule including late nights and some weekends
Must have an automobile, valid driver’s license, and automobile liability insurance

Nice To Haves

Experience with refugees and immigrants highly desired

Responsibilities

Manage the volunteer services staff to endure adherence to IM’s mission, compliance to company policies and departmental goals
Select, train, and lead volunteer services staff in the art of cultivating effective support for Refugee program
Manage and coordinate the Women’s Empowerment Program
Develop, maintain, and deepen relationships with faith, community, civic, ethnic, and neighborhood groups to support IM’s Refugee Services activities
Research, develop, submit, and/or support fund raising opportunities for Refugee Services programs
Manage processes for grant application and renewals, including writing and editing of proposals
Network with other community partners to expand the program activities and the scope of the program
Coordinate with IM’s Communications department to supply refugee information for traditional media promotion and electronic media activities
Utilize social media effectively to promote the work of the RS department.
Stay well-informed on national and international developments related to refugee resettlement
Manage the Refugee Health Promotion (RHP) program by overseeing implementation, compliance, reporting, and evaluation to ensure delivery of culturally and linguistically appropriate health education and navigation services for eligible refugee populations.
Assure the timely completion of United Way and other donor reports.
Recruit congregations/organizations to sponsor refugee families (full, partial, or financial sponsorships)
Supervise the collection of monthly time sheets, monthly volunteer check-ins and additional paperwork related to volunteers and RMS case note entries, as applicable
Assist with coordination of donation drives to match the needs of RS clients and RS department
Attend appropriate meetings pertaining to community volunteer activity
Perform other duties, as assigned by the supervisor.