Community Engagement Coordinator

Habitat for Humanity•Atlanta, GA

41d•$50,000 - $55,000

About The Position

The Community Engagement Coordinator delivers meaningful and rewarding experiences for all volunteers at the affiliate, the ReStore, and in the community. This role builds and cultivates lasting relationships with individuals, groups, and corporate and community partners, through effective performance of volunteer management functions. The successful candidate is personable, customer service-minded, tech-savvy, highly organized, and adaptable.

Requirements

Exceptional verbal and written communication skills.
Strong interpersonal skills and customer service orientation.
Highly organized with attention to detail.
Desire to serve the community and work effectively with diverse populations.
Valid driver's license and personal vehicle for reliable transportation in Cobb, Douglas, and Paulding counties.

Nice To Haves

Bachelor's Degree or equivalent experience in Nonprofit Management, Public Administration, Human Resources, Public Administration, Human Services, or Communications
Demonstrated experience managing a large volume of volunteers
Experience with nonprofit CRMs and volunteer management platforms
Experience with Canva, Adobe Creative Cloud, and digital content creation
A second language is highly desirable, with preferred language being Spanish

Responsibilities

Perform all volunteer management functions for the affiliate and the ReStore, with a particular emphasis on recruitment and retention.
Serve as system administrator for Giveffect volunteer and email marketing modules, understanding the platform and troubleshooting for staff and volunteers.
Ensure all volunteer opportunities are fully staffed and conducted in compliance with affiliate policies and state and federal occupational health and safety guidelines (OSHA).
Develop and implement effective volunteer recruitment, training, retention, and recognition policies and procedures.
Manage a community service program to serve the ReStore.
Serve as the primary point of contact for all affiliate and ReStore volunteers and sweat equity participants, including weekly newsletters for key construction volunteers and emergency communications for schedule changes.
Collaborate with affiliate and ReStore staff to identify opportunities for volunteer participation to increase affiliate capacity, developing written volunteer position or assignment descriptions as needed.
Maintain inventory of volunteer-related supplies and devices.
Execute deliverables outlined in the Letter of Intent or Affiliate Funding Agreement for each sponsor volunteer group, ensuring consistent and high-quality experiences through logistics, signage, meals, supplies, on-site coordination, and social media.
Schedule and record participation in sweat equity for approved applicants in the homeownership program.
Plan and execute home dedications.
Build and strengthen partnerships with corporate and community organizations, nonprofits, local businesses, schools, and civic and faith groups, expanding the affiliate's volunteer base and developing projects and programs to provide relevant and meaningful volunteer opportunities beyond the build site.
Recruit and train a team of community outreach volunteers focused on affordable housing advocacy and representing Habitat in the community (Ambassador Program).
Collaborate with social media team to provide guidance on community related content and assist with implementation of affiliate communications and digital media.
Perform other responsibilities as assigned; duties may change with or without notice.