Community Engagement Coordinator - Part time

Brilliant Detroit•Detroit, MI

2d•$19•Onsite

About The Position

The Community Engagement Coordinator is responsible for greeting and engaging participants, executing intakes, and providing resource and referral services; additionally, this individual is involved in neighborhood outreach and entering program data for analysis, as well as providing scheduling and logistical support as needed.

Requirements

High school diploma or GED required.
Strong, demonstrated technological proficiency with Google Drive, especially Google Sheets
Ability to coordinate multiple stakeholders and team members around a goal
Work with minimal up-front guidance and the ability to take ownership of work product
Ability to work cooperatively with individuals of diverse racial/economic/cultural backgrounds
Must be able to to lift and move at least 25 pounds
This position may require evening and/or weekend work
This position requires the ability to climb stairs and navigate multi-level buildings without elevator access
Tasks may involve bending, kneeling, and reaching, particularly when setting up for programs, events or engaging with children
Local travel required, reliable transportation needed
Minimum 1 year experience working in schools or other social service providers preferred
One to three years in non-profit or community settings preferred
Strong written and oral communications skills

Nice To Haves

Bachelor’s degree in Business, Management, Communications or a related field preferred

Responsibilities

Guide and assist families through the intake process
Interact with all participants in a warm and friendly manner
Maintain familiarity with each partner organization and programming
Provide resources and referrals based on the self-sufficiency model
Advocate for needed services on behalf of Brilliant participants
Identify current trends and neighborhood families’ needs
Participate in outreach and recruitment efforts
Communicate with existing and potential participants daily utilizing various forms of communication
Guide participants through troubleshooting, navigating the company site, or navigating with different programs, including the technology needed
Take participant calls and provide accurate, satisfactory answers to their inquiries and concerns.
Prepare snacks and light meals for families.
Tidy up the space to maintain a welcoming and organized environment.
Identify and help eliminate barriers that restrict recruitment and services
Complete all reports and paperwork in a timely manner
Enter program data into network database(s)
Participate in training and staff development as requested
Serve on networking committees or work groups
Assist with research collection and organization as needed
Lead and/or participate in programming with families and children
Provide logistical support with listening sessions and other meetings as required
Perform other duties as assigned