Community Engagement Coordinator

ASG • Boston, MA

3d • $54,000 - $60,000 • Hybrid

About The Position

As part of a purposeful team at ASG, an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve, the Community Engagement Coordinator is a proactive, community-focused professional responsible for activating community engagement campaigns and coordinating activities between community members and cross-functional internal teams to ensure timely and successful delivery of our solutions. The ideal candidate brings experience in people-facing or project-based roles, including volunteer management. Advocacy or organizing experience, whether as a volunteer in the community or on-campus, is a plus.

Requirements

• Bachelor’s degree preferred, or 5+ years of relevant work experience.
• 3+ years of experience in community-focused, people-facing, project-based work.
• 2+ years in project, event, or community campaign coordination.
• Reliable internet access.
• 2+ years of experience using Excel, databases, and project management software.
• Flexibility to work evenings and weekends during campaign peaks.
• Valid driver’s license, access to a vehicle, and ability to attend onsite community initiatives as needed.
• Bilingual preferred (English and Spanish, Portuguese, or Haitian Creole).
• Experience collaborating with diverse teams.
• Knowledge of event planning and the needs of varied events.
• Experience with grassroots organizing.
• Ability to coordinate, motivate, and work effectively in team roles (lead, support, and peer).
• Strong organizational skills and ability to monitor campaign progress.
• Ability to build respectful relationships with community members.
• Strong written and verbal communication skills, including public speaking.
• Creative and strategic thinking skills.
• Proficiency with Microsoft Windows, NGP-VAN, ECanvasser, and advanced Excel/project budgeting software.
• Ability to work independently and self-direct with minimal supervision.
• Strong interpersonal skills, with ability to work with diverse groups.
• Commitment to equity and inclusion awareness.
• must communicate complex information clearly and concisely, actively listens and engages in feedback loops to ensure understanding, and adapts communication style to diverse audiences to foster collaboration and alignment across teams
• must consistently deliver high-quality results by managing tasks effectively, meeting deadlines, and proactively solving obstacles to ensure team objectives are met
• must consistently produce high-quality work with meticulous attention to detail, actively incorporating feedback to maintain alignment with quality standards
• must demonstrate analytical and creative thinking to efficiently resolve issues, using data-driven and innovative approaches to develop solutions and make informed decisions by evaluating information and weighing risks and benefits
• must efficiently prioritize and organize tasks to meet deadlines, balances multiple responsibilities, and uses tools and strategies to optimize productivity while managing stress professionally
• must quickly adjust to changes in tasks, priorities, or work conditions with a positive attitude, embracing new challenges and continuously learning to enhance performance and actively contribute to team success
• must proactively identify opportunities to enhance work processes and outcomes, take ownership of tasks, seek out additional responsibilities to support team goals, and demonstrate a forward-thinking approach by anticipating needs and implementing solutions to drive continuous improvement

Nice To Haves

• Experience recruiting, training, and managing volunteers is a plus.

Responsibilities

• Assist events team in execution of events with operational and logistical excellence using industry standard knowledge and applying innovation
• Collaborate with Events & Activations Managers to manage all logistics, such as but not limited to, location sourcing, ordering of supplies, event promotion, event cost management, writing event briefs, vendor management, event staff scheduling, transportation of materials, etc.
• Build and maintain relationships within targeted communities through collaboration and consultation
• Ensure that service standards and quality measures of agency/community/client needs, and demands are established, implemented, and monitored by tracking and reporting KPIs to the Community Engagement team
• Organize storage units and create inventory for events.
• Ensure that staffing needs are met through Brand Ambassador recruitment
• Collaborate with CE department staff to carry out trainings for Brand Ambassadors and build out entry level organizers to increase team-wide capacity
• Build and manage a field leadership team to execute complex field plans
• Maintain a strong professional culture within the field organization focused on accountability, specific goals, innovation, and sense of purpose
• Distribute flyers in key locations, such as places of worship, food pantries, supermarkets, social service hubs etc.
• Create and strengthen partnerships with community organizations and local groups
• Perform additional projects, initiatives, duties, responsibilities for any area throughout ASG while demonstrating flexibility and adaptability, for the overall success of the organization as directed by the Community Engagement Manager and/or their designee(s).

Benefits

• Base Salary: Salary range for this position is commensurate with experience. ($54,000-$60,000)
• Vacation, Sick, AND Floating Days: Receive generous vacation time that increases throughout your tenure and frontloaded Sick and Floating Days!
• 12 Company Holidays
• Health, Dental, and Vision Plans: Choose from an array of high-quality plans for you and your family.
• Employer Paid Life and Long-Term Disability Insurance
• 401K + Match: 401K plan with an employer match after 90 days of employment and financial literacy services provided through our retirement provider.
• Professional Development: In-house training, annual organizational retreats, and more!
• Hybrid Workplace: Enjoy a remote first workplace, with in person duties required as needed for client meetings, events, activations, other project work, and internal meetings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level