Community Engagement Account Manager - San Antonio, TX

GSK•San Antonio, TX

12d

About The Position

Community Engagement Account Manager (CEAM) ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to pushing through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up 100% committed to the patients every day. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. ViiV is seeking an experienced, results-driven professional for the position of Community Engagement Account Manager . The ability to thrive in a fast-paced, complex environment and work within the local community to drive performance for launch brand. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives. Successful outcomes, partnering with local community organizations, and being aligned to ViiV’s mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework.

Requirements

BA/BS degree
3+ years of pharmaceutical sales experience, which should include either specialty or HIV experience OR 5+ years of experience in HIV/AIDS or public health community-based organizations.
The ability to travel domestically as necessary, including nights, weekends, and overnight travel, with the majority of time spent in the market.
A valid driver's license.

Nice To Haves

Bilingual in Spanish
Degree in Business, Marketing, Life Sciences, Health Policy Health or Allied Health fields
Strong connection to and understanding of community needs, specifically HIV prevention or HIV treatment; with enthusiasm to promote new long acting injectables to key communities of need
Demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives
Demonstrated experience navigating, organizing and influencing key stakeholders, along with establishing community networks and pathways to expand outreach to underrepresented populations
Experience in defining and executing market development strategies
Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
Excellent written and oral communication skills

Responsibilities

Identify, target, and execute business by working within the local community to elevate our innovative approach to HIV prevention and treatment
Identify and lead community-related initiatives that align to augmenting territory level sales in partnership with matrix teams
Deliver branded and unbranded content targeting Allied Healthcare Professionals (AHCPs) and patients/consumers
Focus on delivering clinical information and the role of a new long acting injectable in HIV prevention and treatment to underrepresented diverse populations, allied healthcare providers as well as PrEP and Treatment decision makers and influencers
Passionately deliver promotional activities for long acting injectable in HIV prevention and Treatment, engaging and exciting communities and organizations disproportionately affected by HIV
Engage with social workers, case managers, treatment educators, discharge planners, outreach workers, benefits/implantation administrators and others directly or indirectly linked to the community in key organizations within the local communities: AIDS Service Organizations, Faith Based, ethnic organizations, and other community-based organizations
Provide culturally relevant and appropriate resources for discussing PrEP and Treatment options available to key customers
Develop strong community networks and establish pathways to PrEP, linkage to care for treatment to expand outreach and education to underrepresented populations
Align and execute business plans that are tailored to the unique needs within a local market that help HCPs scale their prevention and treatment models to reach more patients in partnership with sales
Coordinate, engage, and partner with multiple cross-functional team members (i.e., Sales, Clinical Educators, Field Reimbursement Managers and Medical) to deliver an integrated product experience to customers
Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV experience
Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
Develop and foster external relationships with key influential customers and thought leaders