Community Director

East Texas A&M University • Commerce, TX

4d

About The Position

The Community Director, reporting to the Assistant Director of Residence Education & Academic Initiatives, is a key member of the Residential Education team responsible for creating and maintaining a supportive, safe, and engaging living-learning environment for students. The Community Director oversees one or more residential communities, promotes student development, and fosters a sense of belonging and academic success. This position involves supervising student staff, coordinating educational and social programming, managing residential community operations, and responding to student needs and concerns. This position requires strong interpersonal skills, a deep understanding of student development theory, and a commitment to creating engaging communities that promote student learning and holistic development. This is a live-on required position. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

Requirements

• Bachelor’s degree in student personnel, higher education, counseling, or a related area is required OR an equivalent combination of education and experience.
• One (1) year of extensive experience in the following areas is required: staff development and supervision, administration of residence hall operations, facilitating/supervising student development programming initiatives.
• Ability to: Multi-task and work well as part of a team.
• Valid driver’s license.
• Certified or must obtain certification to drive within 60 days of date hired.
• Occasional evening and weekend hours as needed.

Nice To Haves

• Master’s degree and two (2) or more years of experience working in Housing and Residence Life.
• Experience with supervision, training, crisis response, residential curriculum, and residential software (i.e., StarRez, Transact, Maxient, and/or Roompact).

Responsibilities

• Foster a positive and engaging residential community that promotes student engagement, personal growth, and academic success.
• Develop and implement programs and activities that support residents' educational and social development.
• Provide guidance and support to students, addressing their concerns and connecting them with appropriate campus resources.
• Recruit, train, supervise, and evaluate a team of student staff (Resident Assistants, Desk Assistants, Graduate Community Coordinator).
• Provide ongoing training, development, and support for student staff to ensure effective community building and student support.
• Foster a collaborative and supportive team environment among residence education staff.
• Oversee day-to-day operations of assigned residential communities, including facility management, safety, and security.
• Manage housing assignments, check-ins, and check-outs in collaboration with the Occupancy Management team.
• Maintain accurate records and reports related to residential community operations, incidents, and programming.
• Serve in an on-call rotation to provide support during crises and emergencies within the residential communities.
• Assist in developing and implementing policies and procedures related to student conduct, safety, and well-being.
• Provide support and resources to students experiencing personal, academic, or social challenges.
• Communicate institutional expectations for staff and student behavior to area staff; mediate and supervise resident disputes and discipline cases when needed.
• The position presents many opportunities to become involved on campus and pursue professional development and interests through committees and campus partnerships.
• Involvement in student affairs professional regional and/or national associations is also supported and encouraged.
• Assist with facilitating the Summer Housing and/or Camps and Conferences program.
• Assist with other duties as assigned.

Benefits

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees