Community Director

ST Residential•Los Angeles, CA

About The Position

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2008 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high NSPIRE and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities. Silver Tree Residential is looking for a dedicated and experienced Community Director to join our progressively growing team. The Community Director will supervise all on-site staff and be responsible for all aspects of day-to-day operations. We are looking for a dependable leader who is willing to uphold our community to the highest standards.

Requirements

Qualified candidates will have a minimum of 5 years’ property management experience in an affordable community with knowledge of current HUD guidelines.
It is essential that the Community Director has accomplished interpersonal skills; capable of dealing effectively with employees, residents, vendors and co-workers.
The ideal candidate will possess excellent verbal and written communication skills, paired with strong leadership and customer service skills.

Nice To Haves

Experience in Onesite/Real Page software is preferred.

Responsibilities

Comprehensive management of the daily operations of the apartment community.
Direct, oversee and effectively communicate with all onsite staff members.
Direct and oversee leasing, collections, move-ins, move-outs, and tenant relations.
Manage and follow-up on all maintenance activities, including work order status, preventative maintenance, and timely/high quality make ready unit preparation.
Timely preparation of all required reports and documentation, including but not limited to those required by HUD and management.
Maintain accurate property and tenant computer records in property software (OneSite).
Preparation for and oversight of Management and Occupancy Reviews and REAC Inspections.
Timely communication with residents and applicants on all issues pertinent to their tenancy.
Enforcement of lease terms and rules and regulations.
Execution of necessary evictions through final disposition.
Effective and timely communication with owners and other senior management.
All other related management tasks as deemed necessary by management and ownership required to operate the property as efficiently as possible.