Community Director

Associa • Pleasanton, CA

1d • $105,000 - $115,000 • Onsite

About The Position

Community Director – Lead, Inspire & Shape Communities in Pleasanton, CA
Associa, North America’s largest community management firm and a Great Place to Work® for nine straight years, is searching for an exceptional Community Director to lead our Los Gatos branch.
This isn’t your typical “office director” role.
This is your chance to be the strategic powerhouse behind how vibrant, well‑run, financially sound communities come to life.
If you’re a high‑energy leader who loves developing teams, guiding boards, improving operations, and elevating the homeowner experience —this is your next big move.

Requirements

• Bachelor’s degree preferred (MBA a plus)
• 5–7 years of management or supervisory experience
• 3–7 years of Community Association or portfolio management experience preferred
• Industry certification preferred (e.g., CMCA®, AMS®, PCAM® or CA‑specific equivalent)
• Knowledge of GAAP
• Expert‑level proficiency with Microsoft Office
• Exceptional written, verbal, and interpersonal communication skills
• High integrity with proven discretion and confidentiality
• Strong prioritization and time‑management skills
• A proactive, self‑driven leadership style

Nice To Haves

• MBA a plus
• Industry certification preferred (e.g., CMCA®, AMS®, PCAM® or CA‑specific equivalent)

Responsibilities

• Serve as the primary relationship leaderfor Boards of Directors and homeowners
• Lead and mentor branch staff, ensuring high performance, strong service, and continuous development
• Oversee all operational functions, from administrative workflows to financial processes
• Review and guide financial reporting, ensuring accuracy and clarity for Board packets
• Advise on capital projects, community maintenance needs, and vendor performance
• Drive strategic initiatives, including budget planning, service enhancements, and operational improvements
• Ensure compliance and risk mitigation, including tracking legal matters and architectural reviews
• Attend board meetings and community events, representing Associa with professionalism and expertise
• Manage vendor relationships, procurement, and performance monitoring
• Ensure accurate database (C3) and file maintenance
• Oversee AP processesin alignment with home office procedures
• Roll up your sleeves as needed - because great leaders know when to dive in
• Perform other duties that support outstanding community + client experience

Benefits

• Competitive paid time off, medical, dental & vision plans
• 401(k)/match
• Disability coverage
• Wellness + learning & development programs
• Access to a national network of industry experts
• Career paths that support long‑term growth
• A culture consistently awarded “Best & Brightest”

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees