Community Development Supervisor

Northstar Memorial Group•Houston, TX

10d•Onsite

About The Position

NorthStar Memorial Group is seeking a dynamic Community Development Supervisor at San Jacinto Funeral Home and Memorial Park in Houston, TX . Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. If you have always wanted the opportunity to build an incredible team in a recession proof and pandemic proof industry, the opportunity to make a lasting difference with the families in our community, all while being able to get paid what you are worth, this is the chance. This is a strong six-figure career with the opportunity to build a dynasty in a whatever-it-takes position that requires being available nights and weekends. We are not looking for someone that just wants to maintain the current team. We are looking for someone that excels with their personal sales and can effectively lead a high-performance team, while continuing to grow it to new levels.

Requirements

Ability to self-generate prospects and teach others to do the same
Must be proficient using computers and computer applications
Experience using a CRM to track and follow up on prospects/leads
Two years sales experience is preferred
One year leadership or management experience preferred
High integrity, empathy, and a passion for helping others
A strong desire to assist families while earning a competitive income
Excellent communication and interpersonal skills
Bilingual Preferred
Valid driver's license with a clean driving record (included in background)
Pre-employment background check

Nice To Haves

Bilingual Preferred

Responsibilities

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs: Example: Lead community outreach/ events, preplanning seminars at churches, non-profits, unions
Hold daily meetings with sales advisors to ensure daily, weekly, and monthly goals are being met
Meet personal sales performance requirements monthly. This is a selling position.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
Ensure that all staff are trained on products and services, and understand what inventory and spaces are available
Resolve customer complaints regarding sales and service
Provide support to the sales team to help grow the success of the advisors and the company
Observe and ride along with sales advisors prospecting and sales activities
Certify advisors in the perfection of presentations
Ensure daily prospecting occurs so that advisors pre-need sales presentations and sales results are meeting company minimum standards
Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results