Community Development Advisor

Northstar Memorial Group•Lakewood, WA

15h

About The Position

NorthStar Memorial Group is seeking a Community Development Advisor at Mountain View Funeral Home, Memorial Park & Crematory in Lakewood, WA for Pre-Need Planning of Cemetery & Funeral Services The Community Development Advisor serves families with personalized options to honor their loved ones before issues arise. This role is about building trust in the community, educating families about their options, and guiding them through thoughtful preplanning decisions for cemetery property, merchandise, services, and prearranged funeral or cremation plans. It is part educator, part consultant, part relationship-builder and fully committed to serving families with professionalism and heart. This is a career for someone who wants to Compassionately, Creatively, and Proactively build a business within a community.

Requirements

A high school diploma or equivalent
A valid drivers license and reliable transportation
A satisfactory driving record
Working knowledge (or willingness to quickly learn) federal, state, and local regulations related to the cemetery and funeral profession
Strong organizational skills and attention to detail
The ability to manage your time independently and stay disciplined in daily prospecting

Responsibilities

Build meaningful relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations
Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Groups established program
Confidently set appointments and guide families through personalized preplanning and product presentations
Provide professional and welcoming park tours
Prospect daily through a variety of methods including seminars, company provided web leads, file reviews, outside events, and community outreach
Schedule 1012 qualified pre-need appointments per week and track all activity in CRM
Respond to phone inquiries and follow up consistently and professionally
Maintain accurate, timely contract paperwork and required documentation
Track your performance metrics and continuously refine your approach
Stay current on veteran benefits, Social Security benefits, and other end-of-life planning considerations
Deliver world-class service with a positive attitude and a whatever it takes mindset
Participate in ongoing training with sales and regional leadership