Community Dental Health Coordinator

St. David's Foundation • Austin, TX

4d

About The Position

The Community Dental Health Coordinator (CDHC) is responsible for helping patients served by the St. David's Dental Program and their families to navigate and access dental care and other resources to adopt healthy behaviors. This position supports St. David's Dental Teams and the Community Dental Health Program Manager through an integrated approach to care management and community outreach.

The Community Dental Health Coordinator must understand the language, culture, and barriers to oral health services that community members might face. This position provides social support, informal counseling, and advocates for community health needs with the goal to promote, maintain, and improve the health of patients and their families.

The Community Dental Health Coordinator works with the Community Dental Health Program Manager to support patients in the Complex Care Program, which includes Case Management, Patient Navigation, and Patient Referrals. This role will assist in providing oral health education and community resources to patients and their families and evaluates patient and family outcomes. Additionally, the CDHC supports families in finding a dental home and navigating the insurance enrollment process.

Requirements

• Minimum three years of experience in Clinical Administration, Case Management, or other related equivalent experience; or bachelor's degree in related field.
• Registered Dental Hygienist or Registered Dental Assistant with an active license.
• Minimum of one year of experience working in a dental practice.
• Community Dental Health Coordinator Certification, or certification obtained within one year from start date.
• Ability to work autonomously with little supervision.
• Bilingual in English and Spanish, with effective verbal, interpersonal, written, and presentation skills.
• Superior organizational, project management, time management, and multi-tasking skills, with high attention to detail.
• Computer proficiency in Microsoft Outlook applications, including Word, Excel, Outlook, and PowerPoint.
• Dental management software experience (OpenDental, Dentrix, or similar).

Nice To Haves

• Minimum five years of experience in Clinical Administration, Case Management, or other related equivalent experience.
• Minimum of two years of case management experience in a health-related organization, dental office, or clinical environment.
• Program management experience in a public health-related environment.
• Experience in developing health education and case management tools in Spanish and English utilizing proper grammar.
• Experience in outcomes-based program evaluation.
• Multilingual in various languages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level