Community Coordinator

Lutheran Metropolitan Ministry•Cleveland, OH

5d•$19

About The Position

A mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community. Position Summary The Community Coordinator plays a pivotal role in managing a designated area within the shelter. This position is responsible for providing comprehensive case management and connections to housing resources and supportive services to assist clients transitioning out of homelessness. This position aims to empower homeless individuals with the necessary tools to achieve housing stability and increase income, aligning with the overarching goal ensuring homelessness is a brief, infrequent, and one-time experience for those served.

Requirements

High School Diploma or GED
Proven experience identifying, accessing, and coordinating with community partners and social service resources.

Nice To Haves

Bachelor’s Degree preferred.
Experience working with people experiencing homelessness, veterans, people with substance use disorders, people with re-entry backgrounds, and/or other vulnerable populations, preferred.

Responsibilities

Collaborate with clients to devise Exit Plans that accelerate their transition out of homelessness, connecting them with suitable destination options based on eligibility
Facilitate referrals and connections to community partners, as appropriate
Assist shelter clients in enhancing their income prospects by guiding them towards job training programs, employment opportunities, or facilitating SSI/SSDI applications
Align clients' trajectories with their Exit Plans by coordinating their engagement with other Communities within the Shelter
Ensure client’s integration into Cuyahoga County's Coordinated Entry system
Arrange client transportation to critical destinations outlined in their action plans
Adapt to fluctuating needs by floating between Shelter Communities, as needed
Maintain participant data and statistical information in the client database system
Engage in regular caseload reviews with supervisor(s)
Assist in managing Shelter emergencies in adherence to program policies, prioritizing the safety of both clients and staff
Conduct bi-weekly reviews with each community participant to monitor progress
Collaborate with the Clinical team to address mental health and substance use crises effectively
Apply best practices in case management (e.g., Motivational Interviewing, Critical Time Intervention) and shelter operations (e.g., Housing First, Low Demand, Harm Reduction).