Community Concierge

Brio Living Services • Grand Rapids, MI

16d • $17 - $19 • Onsite

About The Position

Be the welcoming face and trusted connection for the Cook Valley community. As a Community Liaison, you’ll play a key role in supporting daily operations through administrative coordination while delivering outstanding customer service to residents and visitors. From answering questions to keeping communication flowing smoothly, you’ll help create a friendly, organized, and responsive environment where residents feel heard, supported, and at home.

Requirements

• Prior administrative experience
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (e.g., phone systems, printers).
• The ability to lift and move objects weighing up to 35 pounds without assistance.
• Ability to work independently, with precision to detail

Responsibilities

• Assist the Director in developing, organizing, and implementing administrative procedures and special projects.
• Prepare and process correspondence, newsletters, reports, and statistical data for Cook Valley Estates.
• Coordinate and distribute internal mail, U.S. mail, and newspapers.
• Maintain the highest standards of customer service in all interactions.
• Support the marketing programs by running newspaper ads and coordinating mailings.
• Stay informed about marketing materials and community aspects to answer inquiries from prospects.
• Manage the room reservation process for community rooms, the private dining room, and guest rooms.
• Ensure adequate office supplies, resident essentials, and marketing materials are readily available.

Benefits

• Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
• Competitive Benefits for Part-Time Team Members – Enjoy Vision, Mental Health Programs, Legal Plans, Voluntary Life Insurance, and more, starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay – Get paid when YOU want!
• Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• Mileage Reimbursement – Offered for work-related travel.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed