Community Case Manager - Adult

PRAIRIE VIEW INC•Newton, KS

About The Position

This position will help bridge the gap in services for vulnerable adults who may benefit from mental health treatment. This role will include working with individuals who may have been abused, neglected, or exploited; working with individuals to improve mental health, physical health, and overall well-being; and working with individuals and care givers needing geriatric mental health support. This role will work with individuals referred by Department of Children and Families and their care givers to reduce vulnerability and improve quality of life. This role will help access resources such as finances, housing, physical/mental health needs and develop daily living activities, natural supports in the community, and symptom management skills.

Requirements

Minimum Education: Bachelor’s degree or equivalently qualified by work experience or a combination of work experience in the human services field and education
Must be at least 18 years of age
Must have good listening skills, verbal skills, and written communication skills
Must be able and willing to be flexible, a self-starter, punctual, and have the ability to maintain a schedule
Must have good working knowledge of the community and the resources available within the community, or know how to access those resources outside of the community
Must be able to relate to patients empathetically and non-judgmentally
Must have a valid Kansas driver’s license and be insurable through Prairie View insurance company
Must be able to complete required training within appropriate time frames
Must be proficient at basic keyboarding/word-processing skills
Must be able to pass Kansas Bureau of Investigation Screen and the Central Registry Screen for both adults and children

Nice To Haves

Experience working with individuals experiencing severe and persistent mental illness, older adults, and/or vulnerable populations preferred.

Responsibilities

Provide competent case management services in the community as assigned by supervisor.
Provide case management services based on the philosophies and principles of emphasizing participant’s strengths.
Assist in identifying, providing assertive outreach to, and establishing rapport with new case management patients.
Assist in leading psychosocial groups as needed and/or requested by supervisor.
Assess strengths and set goals with the participant and when appropriate with involved others; review regularly.
Be well informed regarding participant’s physical health needs.
Engage participants in a variety of ways to increase understanding of health condition/health literacy and motivation to engage in self management.
Encourage participants to monitor and manage their health, emphasizing self direction and skills development.
Actively coordinate case by providing case consultation services and attending treatment meetings with internal staff and external agencies/organizations as needed.
Employ problem solving with patient and when appropriate with involved others to help them resolve issues and problems.
Provide appropriate crisis intervention assistance.
Assist the participant in getting linked up with appropriate services based upon need.
Encourage participant to become more actively involved in the community.
Provide support and advocacy with various systems on behalf of participant to facilitate obtaining needed resources and/or protection of rights.
Complete necessary reporting on status of patients as requested by the state (i.e., AIMS).
Work cooperatively with other professional staff within the office, in service of the participant.
Attend and regularly participate in daily ACT team meetings.
Attend and regularly participate in clinical and administrative supervision with supervisor and peers.
Maintain responsibility for organizing a schedule and establishing priorities, according to existing patient and agency needs.
Maintain adequate and timely documentation in the clinical record of treatment interventions and other activities related to patient care as defined by Prairie View standards.
Provide education, as necessary, for those in the broader community who come in contact with Community Support Services participants.
Insure that medical records are completed, as standards require: Progress notes are completed within 72 hours.
Participate in organizational Performance Improvement activities.
Be familiar with Performance Improvement initiatives and goals in work area.
Annually review the Quality Assurance and Performance Improvement Plan.
Maintain billable norm.
Ensure that contacts with participants are goal directed, outcome focused, and meaningful.
Acknowledges the rights and responsibilities of adult participants.
Recognizes the range of needs, both mental and physical, based on an individual’s age.
Proactively makes recommendations regarding specialized services, based on the individual’s age.
Recognizes and differentiates typical adult behavior and atypical adult behavior.
Is able to set and maintain appropriate boundaries when working with adults.
Promote professionalism by discussing personal or patient information in a private area.
Develop and discuss annual plan for continuing education with supervisor.
Participate in professional workshops, continuing education and conferences to maintain and improve clinical skills and expand professional knowledge.
Attend appropriate Strengths Model trainings sponsored by the University of Kansas as required.
Use knowledge and creativity to expand and develop new ideas in collaboration with colleagues and supervisors.
Participate in continuing education activities and required inservices (such as Infection Control, etc.) as requested, to enhance and improve job performance.
Utilize Relias Learning site to enhance knowledge in the areas of mental health and treatment modalities.
Treats others with respect and dignity.
Maintains a flexible response to organizational and customer needs.
Understands role as part of larger team that extends beyond the individual work area.
Performance is consistent with Prairie View’s mission statement.
To foster healing and growth in individuals and communities by providing behavioral and mental health services with compassion, competence, and stewardship in the spirit of Christ.
Performance is consistent with Prairie View’s values.
Continue our heritage as a Christian, caring community, Prairie View honors these values that guide our decision making: advocacy for those whose voices are not strongly or widely heard quality and competence leading toward excellence respect for the beliefs of individuals and communities of faith communication with integrity, dignity, and sensitivity actions based upon justice, grace, acceptance, and forgiveness the sustainability of the organization.
Performance is consistent with Prairie View’s compliance program.
Takes responsibility to challenge and evaluate departmental and institutional strategies and actions without personalizing.
Maintains confidentiality in all aspects of position.
Uses problem situations as learning opportunities.
Brings energy and positive attitude to the work place.