Community Care Manager (PT)

Wedgwood Christian Services•Grand Rapids, MI

19d

About The Position

The Community Care Manager provides trauma-informed, community-based support to survivors of sex trafficking. This role focuses on direct client care, case coordination, and resource navigation for individuals recovering from sexual exploitation.

Requirements

Bachelor's degree in business, Social Work, or related field of study required
Minimum 2 years of experience working with vulnerable populations, ideally survivors of trafficking.
Knowledge of trauma-informed care, complex trauma, and survivor-centered practices.
Ability to work independently, maintain boundaries, and demonstrate cultural humility.
Ability to work on tight deadlines.
For transportation purposes must have a valid driver's license
Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency.

Nice To Haves

Masters degree is preferred.

Responsibilities

Provide holistic, survivor-centered services that integrate emotional, spiritual, and practical support through a trauma-informed and culturally responsive approach.
Conduct needs assessments, develop individualized care plans, and offer mobile/community-based follow-up support.
Provide life skills trainings for clients to identify gaps in knowledge and ensure long-term success.
Assist clients in accessing services such as housing, healthcare, employment, and legal advocacy.
Offer mobile or community-based support to meet clients where they are.
Empower survivors through self-advocacy and by fostering sustainable community connections.
Collaborate with internal teams and external partners to coordinate care and support services.
Participate in case reviews, community coalitions, and advocacy efforts.
Maintain accurate, timely documentation and contribute to program evaluation through outcomes tracking.
Regular participation in supervision meetings and team meetings for the sharing of ideas, feedback, and department planning.
Responsible for timely Quality Assurance compliance as related to employees roles and functions.
Other duties as assigned
Regular, predictable, and reliable attendance is an essential function of this position. The employee must maintain a consistent work schedule and be available during the assigned hours to perform the duties of this role.