Community Banking Specialist - Traditions Bank

ACNB BANKWest Manchester Township, PA
2dOnsite

About The Position

Join our team at Traditions Bank, a division of ACNB, as a Community Banking Specialist at our White Street Office and play a pivotal role in shaping the financial well-being of our customers and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, and the ability to deliver results.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional customer service.
  • Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication.

Nice To Haves

  • Familiarity with the West York area and its community is highly preferred

Responsibilities

  • Customer Satisfaction: Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards.
  • Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
  • Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
  • Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
  • Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.

Benefits

  • Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance
  • Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
  • 401K with up to 4% employer match
  • Generous PTO package plus twelve (12) Bank paid holidays
  • Career growth and ongoing training and development opportunities
  • Team environment where relationships matter
  • Employee recognition & service awards
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