Community Banker
About The Position
This is a full-time on-site role for a Community Banker located in Kingston, NY. The Community Banker will be responsible for daily banking operations, assisting customers with account inquiries, processing transactions, and promoting bank services. They will build relationships with customers to understand their financial needs and provide personalized banking solutions. The Community Banker is responsible for branch operations and must be flexible in assignments and scheduling, to include Saturdays. Additional responsibilities include, but are not limited to: · Strict adherence to audit controls, maintaining required logs, outgoing deposits, third party remittances and answering/directing telephone calls. · Accountability for cash drawer and its contents at all times and reporting any discrepancies to management. · Maintaining a full understanding of all bank products and promotions. · Performing account look ups, account activations and closures, overdraft privileges, check orders, and change requests. · Reviewing customer accounts to include alerts, messages, card activity, relationship, and history. · Performing daily tasking including Card @One check in/out, night drop, monetary instrument logs, and settling cash advance machine.
Requirements
- High school diploma or equivalent required
- Customer service experience
- Attention to detail and strong organizational skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Excellent math and cash handling abilities
- Prolonged periods of time working on a computer
- Prolonged periods of time standing
- Ability to walk up and down stairs
- Must be able to lift up to 10-20 pounds at times
- Ability to work in both Kingston & Hyde Park branches
Responsibilities
- Daily banking operations
- Assisting customers with account inquiries
- Processing transactions
- Promoting bank services
- Building relationships with customers to understand their financial needs
- Providing personalized banking solutions
- Branch operations
- Strict adherence to audit controls
- Maintaining required logs
- Managing outgoing deposits
- Handling third party remittances
- Answering/directing telephone calls
- Accountability for cash drawer and its contents
- Reporting any discrepancies to management
- Maintaining a full understanding of all bank products and promotions
- Performing account look ups, account activations and closures, overdraft privileges, check orders, and change requests
- Reviewing customer accounts to include alerts, messages, card activity, relationship, and history
- Performing daily tasking including Card @One check in/out, night drop, monetary instrument logs, and settling cash advance machine
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
