Community Attendant (Seasonal)

Career Opportunities with South Oxford Management•East Hartford, CT

17d•$17

About The Position

South Oxford Management (SOM) is a full-service property management company with locations in over five states! We are committed to providing an exceptional experience for our residents and team members. Our team brings years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission. When you join South Oxford Management, you become part of a team, where you are encouraged to learn, share ideas, and participate in team building and charitable activities. We reward innovation, fresh perspective, hard work and above all, values. The Community Attendant is a first impression of the community. Exceptional customer service is a must as the Community Attendant will work closely with our residents and their guests.

Requirements

Must be at least 18 years of age
High School diploma or equivalent
Positive, friendly, and ambitious attitude
Excellent problem-solving, listening, and deductive reasoning skills
Ability to communicate professionally and effectively with co-workers, residents, vendors, and corporate staff home office
Passion for delivering top-notch service to help ensure the highest level of customer satisfaction possible
Dependable and punctual with flexibility to work part time, nights, and weekends
Willing to work a flexible schedule, including weekend
Must be able to walk the property, which includes climbing stairs
Able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies, and stand for extended periods of time

Nice To Haves

1 year of customer service-related experience preferred

Responsibilities

Ensure the pool and clubhouse areas are kept neat and tidy at all times
Monitor the area to ensure the safety of our residents and their guests
Verify that only authorized residents and residents guests use the pool area by checking their identification (e.g. amenity passes and property identification)
Enforce the amenities and pool rules as stated in the Resident Handbook
Supervise activities in the clubhouse and pool areas
Report any violations of clubhouse or pool rules to the Community Manager
Check pool chemical levels throughout the day to maintain acceptable levels
Issue reasonable commands or instructions to individuals when necessary
Set an example by acting in a professional and proper manner
Ensure guardians are supervising the children in the clubhouse and pool areas
Think safety first and ensure that unsafe conditions are corrected promptly
Arrange the clubhouse and pool furniture as needed
Check the restroom areas for cleanliness and report to the Maintenance Supervisor
Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image
Perform additional duties as assigned by the Community Manager