Community Association Manager

Community Management Associates • Schaumburg, IL

4h • Hybrid

About The Position

As a Community Association Manager, you’ll play a key role in the success of our
client communities by:

Serving as the primary liaison between the HOA Board of Directors,
homeowners, and vendors
Traveling to client sites to attend board meetings, perform community
inspections, conduct walk-throughs, and support events, as needed
Preparing and distributing annual disclosure packages, financial statements,
and meeting notices in compliance with state regulations and governing
documents
Reviewing and summarizing monthly financials for the Board of Directors
Advising boards and committees on capital improvements, maintenance planning,
and community operations to ensure long-term success

Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience in community management, customer service, hospitality, or a related industry
• Strong written communication skills, including grammar, structure, punctuation, and spelling
• Proven ability to deliver excellent customer service and effectively resolve conflicts
• Comfortable working independently and collaboratively in team settings
• Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines
• Professional and clear communication skills across phone, email, and in-person interactions

Nice To Haves

• CMCA (Certified Manager of Community Associations) designation
• Completion of the M-100: The Essentials of Community Association Management course through CAI
• Experience managing an HOA portfolio or working as an onsite community manager
• Familiarity with HOA operations, board governance, and vendor coordination

Responsibilities

• Serving as the primary liaison between the HOA Board of Directors, homeowners, and vendors
• Traveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed
• Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents
• Reviewing and summarizing monthly financials for the Board of Directors
• Advising boards and committees on capital improvements, maintenance planning, and community operations to ensure long-term success

Benefits

• Flexible hybrid work schedule – work from home with only one required in-office day per week (unless there’s a special event or meeting)
• Robust benefits including medical, dental, vision, 401k, and disability insurance
• Company-paid continuing education and certifications: CMCA, AMS, PCAM
• Paid membership to CAI (Community Associations Institute)
• Work-life balance is a top priority—we support sustainable workloads and healthy boundaries, we also compensate you for board meetings that occur outside normal business hours.
• Work essentials provided: company laptop, work phone, and mileage reimbursement
• Recognized as a Great Place to Work for 6 consecutive years and named one of the Best and Brightest Companies to Work For in multiple markets

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed