Community Association Manager
About The Position
At Associa, we believe in investing in our people. In addition to a competitive salary and core benefits package, we offer a suite of professional perks designed to support your success and well-being: Robust benefitsincluding medical, dental, vision, 401k, and disability insurance Company-paid continuing education and certifications: CMCA, AMS, PCAM Paid membership to CAI (Community Associations Institute) Work essentials provided: company laptop, work phone, and mileage reimbursement Recognized as aGreat Place to Workfor 6 consecutive years and named one of theBest and Brightest Companies to Work Forin multiple markets What You’ll Be Doing As a Community Association Manager, you’ll play a key role in the success of our client communities by: Serving as theprimary liaisonbetween the HOA Board of Directors, homeowners, and vendors Traveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents Reviewing and summarizing monthly financials for the Board of Directors Advising boards and committees oncapital improvements, maintenance planning, and community operations to ensure long-term success
Requirements
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience in community management, customer service, hospitality, or a related industry
- Strong written communication skills, including grammar, structure, punctuation, and spelling
- Proven ability to deliver excellent customer service and effectively resolve conflicts
- Comfortable working independently and collaboratively in team settings
- Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines
- Professional and clear communication skills across phone, email, and in-person interactions
Nice To Haves
- CMCA (Certified Manager of Community Associations) designation
- Completion of the M-100: The Essentials of Community Association Management course through CAI
- Experience managing an HOA portfolio or working as an onsite community manager
- Familiarity with HOA operations, board governance, and vendor coordination
Responsibilities
- Serving as theprimary liaisonbetween the HOA Board of Directors, homeowners, and vendors
- Traveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed
- Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents
- Reviewing and summarizing monthly financials for the Board of Directors
- Advising boards and committees oncapital improvements, maintenance planning, and community operations to ensure long-term success
Benefits
- Robust benefitsincluding medical, dental, vision, 401k, and disability insurance
- Company-paid continuing education and certifications: CMCA, AMS, PCAM
- Paid membership to CAI (Community Associations Institute)
- Work essentials provided: company laptop, work phone, and mileage reimbursement
- Recognized as aGreat Place to Workfor 6 consecutive years and named one of theBest and Brightest Companies to Work Forin multiple markets
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
