Community Association Manager

Discovery Land Company

About The Position

This role will be located at one of Discovery Land Company’s locations: Makena Golf & Beach Club, set on Maui, HI. Makena is seeking a Community Association Manager to join the HOA Department. The Community Association Manager (CAM) is responsible for the comprehensive management, administration, and strategic oversight of assigned community associations. This role serves as the primary liaison between the Board of Directors, homeowners, vendors, and external stakeholders, ensuring the community operates in alignment with governing documents, financial objectives, and long-term strategic goals. This position requires minimum travel for two days per month from Maui to Kauai.

Requirements

Bachelor’s degree in Business Administration, Hospitality, or related field (preferred).
Professional certification in community association management (CAM, CMCA, AMS, and/or PCAM) required.
3–5+ years of community association or property management experience, preferably in a high-service or resort-style environment.
Strong financial acumen, including budgeting, forecasting, and financial analysis.
Excellent communication skills.
Proficiency with property management systems and Microsoft Office Suite.
Ability to lift and carry items up to 50 pounds as needed.
Strategic thinking and planning
Relationship management and communication
Problem-solving and decision-making
Attention to detail and execution
Ability to work in a team environment
Ability to stay calm and focused during the busiest of times
Ability to work a flexible schedule, including evenings, weekends, and holidays and a shift greater than eight (8) hours in length.
Ability to read, write, speak and understand English; additional languages preferred
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors, standing, walking, and moving for periods of greater than four (4) hours, and lifting, carrying, bending, stooping, squatting, reaching, pushing and pulling

Nice To Haves

additional languages preferred

Responsibilities

Serve as the primary advisor and liaison to the Board of Directors, homeowners, and committees for Makena Golf & Beach Club and North Shore Preserve.
Prepare and deliver Board meeting agendas, management reports, and Board packages within established timelines.
Attend Board meetings and annual meetings.
Provide proactive guidance to the Board on operational, financial, and strategic matters.
Ensure the Board is informed of significant issues, including legal actions, risk factors, and community impacts.
Develop annual goals and objectives that inform operating and capital budgets.
Review monthly financial statements and present clear, concise management summaries to the Board.
Monitor assessment collections, delinquencies, and overall financial health of the association.
Analyze budget variances, identify trends, and proactively communicate risks and recommendations.
Actively participate in long-term strategic planning, incorporating resident feedback and evolving community needs.
Maintain accurate and organized association records, including contracts, unit files, and official documentation.
Ensure effective use of management tools such as annual calendars, action item tracking, and project plans.
Oversee accounts payable processes in accordance with internal procedures.
Assist in managing vendor relationships including procurement, contract negotiation, and performance evaluation.
Provide recommendations to the Board regarding capital improvements and long-term maintenance planning.
Maintain a comprehensive understanding of the community’s Covenants, Conditions & Restrictions (CC&Rs) and ensure compliance.
Support architectural review processes and enforce community standards through inspections and communication.
Ensure operations align with governing documents, state regulations, and internal policies.
Support the activation and onboarding of new communities, including budget development, insurance procurement, and establishment of governing structures.
Perform other responsibilities as assigned to support the needs of the Association and management company.
Other duties as needed.