COMMUNITY AND SOCIAL SERVICE MANAGER I - 64027926

State of Florida • Pensacola, FL

3d • Onsite

About The Position

This position is primarily an independent, complex administrative, consultative, and technical position, providing managerial direction and operations coordination to Area 1 HIV/AIDS Program (Escambia, Okaloosa, Santa Rosa, and Fort Walton Counties). The position performs a wide range of duties under the supervision of the Public Health Services Manager – SES. This position spends the majority of the time engaged in supervisory responsibilities for assigned program activities in a state and local Department of Health concerning Human Immunodeficiency Virus (HIV) / Acquired Immune Deficiency Syndrome (AIDS) Surveillance, HIV/AIDS Contract Management, HIV/AIDS Prevention, Early Intervention, and AIDS Drug Assistance (ADAP) programs. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees’ work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. Travel may be required.
General Program Development and Management:
Act as the liaison with the Florida Department of Health (FDOH) HIV/AIDS Section, the local regional Departments of Health, and the community on HIV/AIDS issues. Educate the community on FDOH and local Departments of Health goals, objectives, and available programs and services. Participate in statewide, regional, and county HIV/AIDS program planning, development, and evaluation, as needed. Initiates and directs the development of policy material. Responsible for providing technical assistance and monitoring of regional program services. Plans workloads, workflows, deadlines, work objectives and time utilization with employees. Maintain positive communications with the Administration and Directors of Nursing in the regional counties.
Maintain knowledge of HIV/AIDS policies, guidelines, statutes, rules, and protocols. Provide technical assistance to the community regarding confidentiality, testing, need-to-know, and reporting issues. Ensures that all data set(s) under this position’s responsibilities are available to those who need to know, protects the integrity of those assigned data set(s), and assists the Information Security Coordinator as needed to comply with policies and procedures described in Security Policy 3 - areas of responsibilities. Assist the HIV/AIDS Section Quality Improvement Liaison with scheduling site visits to County Health Department (CHD) locations in the region. Supervises and administers the quality assurance activities of the regional program services. Maintain knowledge of local HIV/AIDS funding and work closely with the Public Health Services Manager E - SES and the Health Medical Executive Director – SES regarding HIV/AIDS expenses and the development of spending plans. State purchasing (P-Card) holder responsible for abiding by purchasing guidelines, including documentation, justifications, and reporting.
Coordinate with staff and community partners for outreach events. Ensure reports are submitted to the HIV Section of the DOH Central Office on time. Participate in monthly HAPC conference calls. State abreast of current legislation, activities trends and funding sources relative to HIV care. Ensure that all relevant HIV/AIDS, contracts, MOAs, and MOUs (responsibility of EIC) are appropriately managed and monitored by working with the EIC and contract manager to assure that they are meeting their HIV contract management responsibilities. Plan, develop, and coordinate an Area 1 HIV/AIDS education program for professionals, the community, and for providers. Educates the community on available programs and services (i.e., presentations and material).
Prevention:
Utilize HIV/AIDS staff to identify and develop a plan for service gaps in the region. Coordinate special events, i.e., World AIDS Day activities, National HIV/AIDS Testing Day. Supervise the Early Intervention Consultant (EIC). Assist the EIC in assuring HIV trainees are meeting Technical Assistance Guideline requirements. Ensure that the local counseling and testing programs are managed and evaluated correctly (direct responsibility of the EIC). Promotes or assists in promoting the development of community resources to address program needs. Ensure local outreach activities are occurring in the target populations identified in the local prevention plan. Ensure timely, complete, and accurate reporting by coordinating with surveillance staff.
Surveillance: Ensure the surveillance staff are providing education on reporting requirements and the importance of reporting to providers. Ensure that reporting is done in a timely manner and reports are shared with Area 1 CHD Administrators and other programs within the Health Department.
Patient Care: Ensure the planning and coordination of HIV/AIDS patient care,i.e  patient's linkage to care and ADAP activites. Oversee the duites and tasks of all linkage activites and staff.Coordinates with public and private agencies to promote integrated service delivery. Provide technical assistance to community patient care HIV/AIDS programs throughout the region. Participate in area consortium meetings and planning activities. Ensure ADAP database is properly maintained. Ensure that ADAP staff review client files for the required documentation needed for determining client eligibility. 
Other Duties as Assigned: Perform all other related duties as required.

Requirements

• Valid Driver’s License
• One to three years of direct supervisory experience (selection and hiring of new staff, setting employees performance expectations, etc.)
• One year of conducting community presentations
• Successful completion of HIV 500/501 course within 6 months of hire.
• Bachelor’s degree from an accredited educational institution.
• Knowledge of HIV, surveillance, prevention,  linkage to care and patient care components.
• Knowledge of Florida Statues and rules regarding HIV.
• Knowledge of social, economic, rehabilitation or health care service objectives
• Knowledge of Test and Treat.
• Knowledge of PrEP and nPEP knowledge of routine HIV testing
• Knowledge of the Ryan White program knowledge of methods of compiling, organizing, and analyzing data
• Ability to develop manuals, policies, procedures, standards, and rules.
• Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies, and statutes.
• Ability to review and evaluate plans and programs.
• Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency.
• Ability to establish and maintain liaison with other agencies.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to manage large budgets.
• Ability to establish and maintain effective working relationships with others.

Nice To Haves

• Bachelor’s degree in social sciences or health discipline from an accredited educational institution.
• Knowledge of Human Immunodeficiency Virus (HIV)/ Acquired Immune Deficiency Syndrome (AIDS) policies, guidelines, statutes, rules, etc.
• Experience working in healthcare or communicable disease programs.
• Managing, developing, and implementing budgets
• Current HIV500/501 Certification
• Knowlege of Maternal Health and Child Health.
• Linkage experience ( linking clients to services )
• Successful completion of HIV 500/501 course within 6 months of hire.
• Bachelor’s degree from an accredited educational institution.

Responsibilities

• Act as the liaison with the Florida Department of Health (FDOH) HIV/AIDS Section, the local regional Departments of Health, and the community on HIV/AIDS issues.
• Educate the community on FDOH and local Departments of Health goals, objectives, and available programs and services.
• Participate in statewide, regional, and county HIV/AIDS program planning, development, and evaluation, as needed.
• Initiates and directs the development of policy material.
• Responsible for providing technical assistance and monitoring of regional program services.
• Plans workloads, workflows, deadlines, work objectives and time utilization with employees.
• Maintain positive communications with the Administration and Directors of Nursing in the regional counties.
• Maintain knowledge of HIV/AIDS policies, guidelines, statutes, rules, and protocols.
• Provide technical assistance to the community regarding confidentiality, testing, need-to-know, and reporting issues.
• Ensures that all data set(s) under this position’s responsibilities are available to those who need to know, protects the integrity of those assigned data set(s), and assists the Information Security Coordinator as needed to comply with policies and procedures described in Security Policy 3 - areas of responsibilities.
• Assist the HIV/AIDS Section Quality Improvement Liaison with scheduling site visits to County Health Department (CHD) locations in the region.
• Supervises and administers the quality assurance activities of the regional program services.
• Maintain knowledge of local HIV/AIDS funding and work closely with the Public Health Services Manager E - SES and the Health Medical Executive Director – SES regarding HIV/AIDS expenses and the development of spending plans.
• State purchasing (P-Card) holder responsible for abiding by purchasing guidelines, including documentation, justifications, and reporting.
• Coordinate with staff and community partners for outreach events.
• Ensure reports are submitted to the HIV Section of the DOH Central Office on time.
• Participate in monthly HAPC conference calls.
• State abreast of current legislation, activities trends and funding sources relative to HIV care.
• Ensure that all relevant HIV/AIDS, contracts, MOAs, and MOUs (responsibility of EIC) are appropriately managed and monitored by working with the EIC and contract manager to assure that they are meeting their HIV contract management responsibilities.
• Plan, develop, and coordinate an Area 1 HIV/AIDS education program for professionals, the community, and for providers.
• Educates the community on available programs and services (i.e., presentations and material).
• Utilize HIV/AIDS staff to identify and develop a plan for service gaps in the region.
• Coordinate special events, i.e., World AIDS Day activities, National HIV/AIDS Testing Day.
• Supervise the Early Intervention Consultant (EIC).
• Assist the EIC in assuring HIV trainees are meeting Technical Assistance Guideline requirements.
• Ensure that the local counseling and testing programs are managed and evaluated correctly (direct responsibility of the EIC).
• Promotes or assists in promoting the development of community resources to address program needs.
• Ensure local outreach activities are occurring in the target populations identified in the local prevention plan.
• Ensure timely, complete, and accurate reporting by coordinating with surveillance staff.
• Ensure the surveillance staff are providing education on reporting requirements and the importance of reporting to providers.
• Ensure that reporting is done in a timely manner and reports are shared with Area 1 CHD Administrators and other programs within the Health Department.
• Ensure the planning and coordination of HIV/AIDS patient care,i.e  patient's linkage to care and ADAP activites.
• Oversee the duites and tasks of all linkage activites and staff.
• Coordinates with public and private agencies to promote integrated service delivery.
• Provide technical assistance to community patient care HIV/AIDS programs throughout the region.
• Participate in area consortium meetings and planning activities.
• Ensure ADAP database is properly maintained.
• Ensure that ADAP staff review client files for the required documentation needed for determining client eligibility.
• Perform all other related duties as required.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager