Community and Family Services Director

The Village For Families & Children • Hartford, CT

22d • $75,000

About The Position

The Community and Family Services Director provides leadership, quality assurance management and coordination of program services. Cultivates a culture of collaboration and innovation for the organization through collaborations within and outside The Village. Creates sustainable next steps for program/s.
Youth Diversion and Youth Substance Use Prevention
The Community and Family Services Director will oversee all operations related to the Youth Diversion Team (YDT) Program and preferably will hold at a minimum a master's degree in juvenile/criminal justice, community planning, or social work administration. They will maintain and manage all services provided through the Youth Diversion Team Program; recruit community leaders in education, law enforcement, business, social services, and child advocacy for community YDT membership; ensure that a consistent community voice is maintained on each community YDT. Provide leadership oversight for the Youth Substance Use Prevention coalitions in Vernon, Ellington, and Stafford. A coalition is a collaboration of community stakeholders, parents, youth, ad volunteers who focus on preventing the use of drugs and alcohol in the youth of these various communities by promoting protective factors and decreasing risk factors that contribute to substance use.
Travel is required throughout the state of Connecticut. Our programs serve the following towns:
Bolton Lebanon
Bozrah Lisbon
Chaplin North Stonington
East Windsor Preston
Ellington Scotland
Franklin Sprague
Hampton Stafford
Hartford Vernon

Requirements

• Master's in social work, non-profit management, social services/human services, public policy, child and family development or other related fields required.
• Must have 7+ years of experience with managing human service programs that support populations served by The Village.
• Must have at least 5+ years supervisory/management experience. Ability to lead and manage multiple programs and adapt supervisory style to support the professional.
• Ability to interact effectively with diverse groups, such as government, organizational and faith community leaders, and members.
• Expected to have knowledge of the Greater Hartford community, including its' institutions and the municipality.
• Understanding of budgets and financial reports and strong organizational and writing skills required.
• Proficient with word processing and spreadsheet applications. Possess solid general computer skills, including ability to work in a Windows environment. Familiarity with specific applications used by The Village a plus.
• Flexible schedule required.
• Commitment to cultural diversity and demonstration of service effectiveness.
• Must be patient, empathic, and show good judgment in pressured situations.
• Physically able to perform the essential functions of the position, with or without reasonable accommodations, including ability to travel to various sites throughout greater Hartford.

Nice To Haves

• Familiarity, sensitivity, and/or experience working with diverse populations; Bilingual/bicultural skills preferred.

Responsibilities

• Thought leader and partner in creating multiple Village programs.
• Integrates and creates efficiencies within and outside organizations.
• Engages in data driven decision making, management, quality improvement, and planning, as well as ensures high quality in databases.
• Works with leadership and all stakeholders to position services effectively.
• Collaboratively develops and monitors work plans to meet programmatic goals and objectives.
• Works with stakeholders to track activities and outcomes, as well as monitors collaborations and work agreements.
• Works with multiple programs to ensure integration of services and development of a system of support.
• Creates reports that support the continuous improvement of services.
• Ensures and maintains continues communication.
• Leads or contributes to writing funder reports, grant applications and agency policies and protocols.
• Facilitates inter-agency meetings and provides training/education both internally and externally.
• Manages the process and protocols for new referrals.
• Responsible for the on boarding, orientation to agency and program for new staff.
• Monitors staff performance, including completion of all requisite documentation standards and ensuring corrective action if needed.
• Works as a team member with other clinical, community and administrative staff to respond to client and programmatic needs.
• Collaborates with other program and agency staff to ensure integration of services and development of system of care.
• Partners with supervisor to identify areas and develop plans for professional growth.
• Partners with other community or clinical programs and staff to identify and develop approaches to address clients' unmet needs or service gaps.
• Contributes to agency organizational life by participating in agency wide task forces, committees, or problem-solving teams as appropriate.
• Contributes to agency visibility and development of community linkages by representing The Village in community groups or committees as requested.
• Responsible for the supervision of program staff and others as assigned.
• Responsible for hiring, training and performance management of assigned programs.
• Maintains close working relationships with stakeholders and donors.
• Other duties as assigned by the supervisor.

Benefits

• As a Village employee, you should feel confident that your health and well-being is one of our highest priorities.
• We offer eligible employees and their dependents comprehensive, flexible benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees