Community Administrator
About The Position
Community Administrator – Homecoming at The Preserve , Chino, CA Company: Lewis Group of Companies About Us: Lewis Group of Companies is one of the nation’s largest privately held real estate development firms. With over 70 years of experience, we’re committed to creating communities that thrive. We value honesty, long-term relationships, and high-quality standards that benefit our employees, residents, and the broader communities we serve. Your Role: Community Administrator As a Community Administrator, you’ll work closely with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service to both current and prospective residents. This role blends administrative responsibilities with resident engagement and leasing support, helping create a positive first and lasting impression of the community.
Requirements
- 1–2+ years of administrative or customer service experience; property management experience preferred
- Excellent communication and interpersonal skills with a strong customer service focus
- Strong organizational skills and attention to detail
- Ability to handle multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Availability to work 9:00 a.m.–6:00 p.m. (Working weekends required)
- Valid driver’s license preferred
Responsibilities
- Manage the resident services desk and maintain an organized office environment
- Administer monthly rent collection, post rent and notices, and follow up on delinquencies
- Maintain accurate resident files and records
- Manage incoming mail, packages, and deliveries for residents
- Collaborate with maintenance and leasing staff to support daily operations
- Answer phones and emails while handling resident inquiries and requests
- Assist in the sales process by touring prospective residents and helping lease new apartment homes
- Promote a proactive, customer-first environment and strengthen resident satisfaction
- Perform other duties as assigned to support community operations
Benefits
- Performance Incentives: Annual merit increases and annual bonus opportunities
- Cell Phone Allowance: $60/month
- Clothing Allowance: $650 in your first year, $450 each following year
- Medical/Dental/Vision Insurance (variety of plans to choose from)
- 401(k) Plan with Company Match
- Apartment Rental Discounts
- Paid Time Off, Holidays, and Vacation Time
- Continued training and advancement potential within the Lewis portfolio
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
