Community Administrator

FirstService Corporation • Hoffman Estates, IL

44d • $43,000 - $50,000

About The Position

As a Community Administrator, you'll be responsible for supporting the Community Association Manager through timely completion of assigned administrative and project duties. You will hold expertise in the areas of lease administration, income/expense management and administration, and resident relations. This opportunity is available in the northwestern suburbs of Chicago, Illinois.

Requirements

• Active Community Association Manager license in the state of Illinois required within 90 days of hire.
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
• Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
• Superior oral and written communication skills.

Nice To Haves

• Community management experience or equivalent professional experience in a related field strongly preferred.

Responsibilities

• Organize and maintain all homeowner and administrative files and perform annual association file cleanout in accordance with company standardized hard copy and electronic system.
• Manage and process all leases within the building, including uploading lease to Connect and tracking of leases through the Master Lease List.
• Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents. Respond to client communications and address issues within one business day.
• Assemble Board Packets in a clean, orderly, and professional fashion.
• Update and generate required association and management reports as instructed by the Community Manager.
• Manage all moves, deliveries, staging, and resident contractors for elevator use, utilizing move calendar, including collection of move fee and deposit, and obtaining appropriate documents and proof of insurance.
• Coordinate printing and electronic distribution of monthly newsletter, as well as uploading document to Connect and Community Website.
• Update and generate required association and management reports as instructed by the Property Manager.
• Monitor and address resident disputes as required and build a positive relationship between residents and management.

Benefits

• As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees