Community Administrator (Director of Operations and Compliance)
About The Position
Lutheran Towers is a faith-based, nonprofit senior living community located in Midtown Atlanta, serving over 200 residents. Our mission is to provide affordable housing paired with supportive services that empower older adults to age in place with dignity, independence, and community. We are a dynamic, evolving organization focused on operational excellence, strong resident engagement, and preparing for future growth in affordable housing. The Community Administrator serves as the primary operational leader of Lutheran Towers, responsible for ensuring the building operates efficiently, compliantly, and with strong internal structure. This role oversees all core departments, including Maintenance, Business Services, and Supportive Services, and works closely with the Executive Director to support organizational priorities and future readiness for affordable housing expansion.
Requirements
- Bachelor’s degree in Business, Real Estate, Finance, or related field
- 5–10 years of experience in affordable housing, property management, or related field
- Strong knowledge of HUD compliance and property management operations
- Demonstrated leadership experience managing teams and operations
- Experience with budgeting, financial oversight, and operational planning
- Experience with Low-Income Housing Tax Credit (LIHTC) programs or compliance required
Nice To Haves
- Certifications such as CPM, HCCP, COS, or similar
- Experience working in senior housing or nonprofit environments
- Spanish language proficiency is a plus
Responsibilities
- Oversee day-to-day operations of the community, ensuring efficiency, organization, and accountability across departments
- Supervise Maintenance/Facilities, Business Services, and Supportive Services teams
- Lead hiring processes, provide hiring and termination recommendations, and oversee staff performance management (with final approval by the Executive Director)
- Establish and maintain clear processes, systems, and expectations across departments
- Ensure compliance with HUD, Fair Housing, and all applicable regulations
- Oversee occupancy functions including certifications, recertifications, and lease enforcement
- Maintain audit readiness and ensure accuracy of resident files and reporting
- Lead annual budget development in partnership with the Executive Director
- Monitor financial performance and manage operating expenses
- Oversee capital planning (CapEx) and vendor relationships
- Coordinate with outsourced accounting partners to ensure accurate and timely financial operations
- Supervise the Director of Physical Plant to ensure effective maintenance operations
- Support preventative maintenance planning and capital improvement projects
- Ensure building safety, security, and operational reliability
- Serve as the internal liaison for grant-related operational support, coordinating data collection, program metrics, and required documentation across departments in partnership with external grant consultants
- Collaborate with internal teams to gather accurate information for grant submissions and reporting
- Ensure timely and accurate submission of all requested materials to grant partners
- Lead and coordinate cross-departmental projects, ensuring timely execution and accountability
- Track key initiatives, deadlines, and deliverables across departments
- Ensure projects are completed on time, within scope, and aligned with organizational priorities
- Support operational readiness for future affordable housing developments, including LIHTC properties
- Help ensure systems, compliance processes, and operational structures are scalable
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
