Community Account Manager

Associa•Stockton, CA

3d•$80,000 - $90,000

About The Position

Common Interest Management Services, an Associa Company, is one of the fastest-growing HOA management companies in Stockton and looking for a full time HOA Community Association Manager to join our team in office! We're committed to improving communities and delivering outstanding service—come join our team! At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. With growth opportunities and benefits, CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan, Vacation, and holiday pay. We organize fun company events like our Summer Picnic, Holiday Celebration, and team-building activities! The successful candidate will provide day-to-day property management services for a portfolio of homeowner associations as detailed below:

Requirements

Three years of experience in professional HOA management or relevant field of property management
Must have reliable transportation and a valid driver's license to commute to HOAs as needed
High School diploma (required); Bachelor's degree in a related field desirable
Strong customer service skills and a pleasant and professional demeanor
Ability to multitask, work independently, and deliver results
Professional, confident, service-driven, maintain calm under pressure
Strong written and verbal communication skills
Strong organizational and computer skills with Microsoft Office, Teams, Adobe and Outlook
Responsive to client/team requests, able to manage strong personalities, and run organized and efficient meetings
Working knowledge of homeowner associations and familiarity with communities in the Central Valley

Nice To Haves

CAI and/or CACM Certification(s) a plus

Responsibilities

Provide customer service to owners in the communities they serve.
Work with Board of Directors, vendors, contractors, and homeowners within the communities.
Conduct onsite inspections to oversee work done by 3rd party vendors and enforce the rules and regulations of the community.
Attend evening board meetings; write minutes of each meeting.
Managing 3rd party vendors.
Write letters and newsletters.
Create budgets.
Review financial information as prepared by the internal accounting departments
Provide leadership and consulting with our clients on best practices in regard to the management and oversight of their community.
Limited project management responsibilities.