Community Access Technician

Boston Health Care for the Homeless Program•Boston, MA

7d•$31•Onsite

About The Position

Boston Health Care for the Homeless is seeking a full-time technician to work in our Community Access Technician role at our sedation monitoring programs at low-threshold shelters throughout the city. Based on the needs of the program, technicians may be required to be available at other Community Access locations as needed, including but not limited to: Woods Mullen Shelter 112 Southampton Street Shelter SPOT (Supportive Place for Observation and Treatment), our sedation monitoring program While working at the sites you will provide in-the-moment, low-threshold medical access to patients who may otherwise not present to shelter clinics. In instances of sedation monitoring, you will ensure that sedated patients are triaged and safely monitored in a supportive and compassionate environment in which the intent is to reduce the impact of drug use. Services provided will include clinical assessments, clinical case management, medical monitoring, intervention in the case of overdose or other emergencies as well as immediate linkages to addiction treatment and primary care. The goals of this approach are to address an existing problem for BHCHP patients, to decrease overdose deaths and to connect patients more effectively to addiction treatment. The ideal candidate for this role is a compassionate and self-motivated individual who embraces the mission of BHCHP and is committed to delivering high quality clinical care in a low-threshold community environment. This position is funded until the end of December 2026 with the possibility for renewal. If this funding is not renewed, this position will end December 31, 2026.

Requirements

Minimum of 1-2 years emergency response experience required
Strong assessment skills, self-directed, motivated, and flexible with the ability to work independently and as part of a team
Pharmacological understanding of medications or drugs that cause sedation, knowledge of opioid overdose management and brief interventions
Understanding of substance use disorder and behavioral health issues
Interest in public health, primary and preventive nursing/medicine and working with disadvantaged groups

Nice To Haves

Bilingual candidates encouraged to apply
Individuals with lived experience encouraged to apply

Responsibilities

Direct clinical care to ensure that all needs of the patients are met, conforming to established policies and procedures, as well as Department of Public Health regulations
Serve as the first responder in the case of a medical emergency at all sites
Provide supportive and non-judgmental clinical support for patients with substance use disorder
Provide basic wound care and skin assessment
Accurate assessment of sedation and documentation and clinical intervention as appropriate
Reaches out to clinical supports for care coordination and to provide high standards of patient care
Provide risk reduction counseling and connection to treatment programs
Responsible for updating and maintaining accurate treatment records, flow sheets, and other documentation.
Maintains a direct line of communication with shelter staff; timely communication with supervisor regarding shift change needs
Maintains a professional approach
Maintains the standards of accurate and complete recording and reporting ensuring that the clinical record for each patient is current and accurate
Functions as part of a team that includes the Director and Supervisor of the 112 Southampton Street Shelter clinic and staff, and Woods-Mullen Shelter clinic staff

Benefits

BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.
Benefits are prorated for part-time employees.

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