Communications & Visual Process Improvement Specialist, Chase Travel

JPMorgan Chase & Co. • Lake Mary, FL

7d

About The Position

Join the Chase Travel team as a Communications & Visual Content Associate, where you will support communications for Chase Travel Operations. In this dynamic role, you will help create and deliver engaging content for a variety of needs, including town halls, help videos for advisors, process walkthroughs, and other communications initiatives. You will collaborate with team members and stakeholders to ensure messages are clear, creative, and consistent across all platforms, while developing your skills in a fast-paced environment.

Requirements

• Experience in communications, visual design, or video production.
• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and graphic design tools (e.g., Adobe Creative Suite, Canva).
• Strong written and verbal communication skills, with the ability to tailor messages for different audiences.
• Experience creating and managing SharePoint sites.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Creative problem-solving skills and a passion for visual storytelling.

Nice To Haves

• Experience supporting communications for operations or large teams.
• Familiarity with corporate branding and messaging standards.
• Experience in a large or complex corporate setting.
• Knowledge of digital communication platforms and tools.

Responsibilities

• Assist in developing and executing communications for Chase Travel Operations
• Create, edit, and produce high-quality visuals and videos for communications, presentations, and training materials.
• Support the video production process, including storyboarding, filming, editing, and final delivery.
• Design and edit graphics, infographics, and other visual assets to enhance communications and presentations.
• Help develop and maintain SharePoint sites, ensuring content is up-to-date, visually appealing, and easy to navigate.
• Collaborate with stakeholders to gather requirements and deliver creative solutions that meet business objectives.
• Ensure all communications and visual content align with brand guidelines and messaging standards.
• Translate complex information into clear, engaging formats through visual storytelling.
• Stay current with industry trends and best practices in communications, video production, and digital design.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees