Communications & Training Coordinator

Penn State University • University Park, IL

2d • Hybrid

About The Position

The Pennsylvania State University Office of Budget & Finance invites applications for the position of Communications & Training Coordinator to support Budget & Finance operations. The Communications & Training Coordinator serves as the primary point of contact for all internal and external communications related to Budget & Finance processes and training. This role is responsible for developing, delivering, and improving training programs for Budget & Finance staff, and for ensuring clear, effective communication with stakeholders across the organization and with external partners. The position also supports the Budget & Finance leadership team by managing internal communication efforts, drafting key communications, and maintaining the department’s web and intranet presence.

Requirements

• Bachelor's Degree
• 1+ years of relevant experience; or an equivalent combination of education and experience accepted

Nice To Haves

• Excellent written and verbal communication skills
• Strong interpersonal and customer service abilities
• Experience with training program development and delivery
• Ability to analyze feedback and implement process improvements
• Familiarity with system administration, helpdesk operations, and stakeholder engagement
• Experience managing web content and intranet platforms

Responsibilities

• Design, update, and distribute training materials, guides, manuals, and visual aids to support financial knowledge, understanding of financial policies, technology adoption, and system use.
• Collaborate with enterprise training teams to ensure content is delivered using university best practices.
• Collect and analyze feedback on training and communications, using data to improve services and materials.
• Communicate with internal departments and external partners to address issues, gather feedback, and implement improvements.
• Provide strategic advice to department management regarding internal and external communications.

Benefits

• Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
• In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
• One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees