Communications Supervisor

Assist Ambulance • New York, NY

1d • $90,000 • Hybrid

About The Position

Assist Ambulance is seeking an experienced Communications Supervisor to join our team full-time! Assist is a New York City EMS agency offering a full range of BLS and ALS emergency medical and transportation services throughout the five boroughs. Assist has a proud 30-year history of providing emergency medical services to the diverse and vibrant communities of NYC. Assist Ambulance offers Advanced Life Support and Basic Life Support via emergency and non-emergency ambulance transports for various hospitals, nursing homes, assisted living facilities, doctor's offices, and community-based organizations.
Job Duties & Requirements:
Must have experience with overseeing scheduling, team building and engagement
Must have experience both training and conducting remediation in both team and 1-on-1 settings
Must have comfortability using digital data systems for HR management and training
Must have comfortability writing reports, completing documentation via digital management systems and corresponding via email
Must have strong time management, professional and organizational skills to communicate cross-departmentally, and with vendors and road crews as needed
Duties are subject to change and are not limited to the ones mentioned on this list

Experience, Licenses & Certifications:
Background in emergency medical services dispatching, logistics, and/or admin highly preferred
Ideal candidate has experience with automatic vehicle tracking, such as Lytx, Samsara or Motiv
Must have a EMT certification or above from NYS DOH
Must have a valid driver's license from New York, D-class or above, with an acceptable driving abstract/record

Schedule, Location & Compensation:
Must be available both at Brooklyn office, 4420 Farragut Road Brooklyn NY 11203, and remotely as needed
$90,000/year salary

Questions? Please feel free to reach out at 646-243-6348.

Requirements

• comfortability using digital data systems for HR management and training
• strong time management, professional and organizational skills
• Must have a EMT certification or above from NYS DOH
• Must have a valid driver's license from New York, D-class or above, with an acceptable driving abstract/record
• Must be available both at Brooklyn office, 4420 Farragut Road Brooklyn NY 11203, and remotely as needed

Nice To Haves

• Background in emergency medical services dispatching, logistics, and/or admin highly preferred
• Ideal candidate has experience with automatic vehicle tracking, such as Lytx, Samsara or Motiv

Responsibilities

• overseeing scheduling
• team building and engagement
• training and conducting remediation in both team and 1-on-1 settings
• writing reports
• completing documentation via digital management systems
• corresponding via email
• communicate cross-departmentally, and with vendors and road crews as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed