Communications Strategy & Engagement Lead

Curana Health, Inc.

24d•$110,000 - $130,000

About The Position

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary We’re looking for someone who can elevate how we communicate with our clinical teams and internal audiences. This role owns our communication platforms (including our intranet), builds a consistent communications strategy, and helps leaders communicate clearly during times of change. If you love thinking like a product owner, solving for user experience, and creating thoughtful communication journeys—this role might be a great fit.

Requirements

4–5 years of experience in product management, organizational transformation, change management, internal communications, or related fields
Experience driving digital or platform-based solutions with measurable adoption
Strong background in program or project management, preferably in complex or matrixed environments
Demonstrated ability to analyze user feedback and translate it into actionable improvements
Exceptional written communication and storytelling skills

Nice To Haves

Experience at a top management consulting firm, transformation consultancy, or high-growth startup strongly preferred
Experience working in a provider healthcare environment (or supporting clinicians within a healthcare system) strongly preferred

Responsibilities

Own our communications platforms
Serve as product owner for the Curana intranet
Understand who is using our platforms, how often, and why
Identify gaps, pain points, and improvement opportunities
Make information easier to find and understand
Partner with leaders and IT on enhancements
Educate leaders and teams on how to get the most value from our communications platforms and resources
Lead transformation communications
Build communication plans that support new processes, systems, or initiatives for our Providers
Collect feedback from Providers, Stakeholders, and Clinical Leaders and use insights to improve messaging
Make complicated information easier to understand
Help leaders explain “the why,” not just “the what”
Understand provider workflows and where they experience friction
Facilitate leadership communications
Support internal townhalls and virtual meetings
Prepare leaders with messaging, talking points, and FAQs
Push back respectfully when clarity or alignment is needed
Become a go-to resource for our executives
Drive engagement
Build a communications strategy that makes employees want to pay attention
Improve engagement across clinical and operational audiences
Create clear messaging, narratives, and stories
Think in terms of user experience, adoption, and continuous improvement