Communications Specialist

ArborMetrics Solutions, LLC•Juno Beach, FL

About The Position

Expected to work with a high degree of initiative and independence in anticipating client needs and developing communication solutions that further business objectives and ensure their successful implementation. Specific responsibilities include communication planning, message development, writing, using research and analytics to drive planning and messaging, following and improving upon established processes, strong project management, using quantifiable metrics to track performance and progress. Responsibilities are varied and complex and include frequent cross-functional interactions. Will work at both business unit and corporate levels. Will interface with business unit leadership and business process owners.

Requirements

Bachelor’s degree in Communications, Marketing, Design, or related field (or equivalent experience).
Proven experience creating written and visual content for internal communications, documentation, marketing, or knowledge-sharing purposes.
Strong writing, editing, and interviewing skills.
Proficiency in design tools (e.g., Adobe Creative Suite, Figma, Canva) and collaboration tools (e.g., Jira, Confluence).
Excellent organizational and time management skills, with the ability to balance multiple priorities.
Strong interpersonal skills and ability to communicate effectively with diverse audiences.
Detail-oriented with a proactive and problem-solving mindset.
11-15 years of experience in strategic communications, corporate messaging, and stakeholder engagement.

Nice To Haves

Experience with Figma or similar design tools is a plus.

Responsibilities

Leads enterprise-wide communication projects and campaigns, ensuring alignment with business goals.
Manages internal and external communication strategies, crisis communications, and corporate messaging.
Utilizes analytics to measure communication effectiveness and adjust strategies as needed.
Serves as an advisor to business unit leadership on communications best practices and reputation management.
Meet with stakeholders, subject matter experts, and team members to collect information and document business processes, standards, and best practices.
Develop clear, concise, and easy-to-understand documentation that enhances the department’s knowledge base.
Tailor content to match the audience, communication goals, and objectives.
Create and edit articles highlighting team accomplishments, initiatives, or projects, based on interviews and gathered insights.
Apply appropriate taxonomy and metadata to organize content intuitively and ensure consistency.
Contribute to achieving team KPIs by producing content that drives engagement, awareness, participation, and knowledge sharing.
Design professional graphics, visuals, and infographics to support documentation and articles.
Create content for internal social media channels, digital signage, and other internal communications platforms.
Develop short videos and visual assets to promote key messages and initiatives.
Ensure all visuals adhere to the organization’s brand, style guide, and graphic specifications.
Collaborate closely with cross-functional teams to promote knowledge sharing and awareness of departmental initiatives.
Coordinate and support internal events and campaigns that promote learning, engagement, and collaboration.
Work within tools such as Jira and Confluence to manage tasks, track progress, and maintain documentation.
Manage multiple projects simultaneously, prioritizing deliverables with varying timeframes.
Demonstrate initiative and a “can-do” attitude—actively seek answers and solutions even when information is limited.
Maintain a high level of attention to detail to ensure accuracy and quality in all deliverables.