Communications Specialist, Website Operations

Texas A&M University System • College Station, TX

22h • Onsite

About The Position

The System Offices is one of several system members within the Texas A&M University System, representing one of the largest systems of higher education in the nation. Its mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The Website Coordinator supports the day-to-day execution of website operations for the Texas A&M University System (TAMUS) within Marketing and Communications. This position assists with front-end website maintenance, content publishing, accessibility support, quality assurance, and routine web updates across TAMUS web properties. Working under the direction of the Assistant Director, Website Operations, the role helps implement established standards, workflows, and content practices; serves as the liaison with content custodians; and contributes to a consistent, accessible, and user-centered digital presence aligned with institutional priorities and identity standards.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Two years of experience in website support, web content management, digital communications, website development, marketing communications, or related web/digital fields.
• Experience working with content management systems required.
• Knowledge of content management systems such as Word Press or similar platforms.
• Knowledge of website content publishing, page layout, and front-end content maintenance.
• Familiarity with accessibility principles, digital quality assurance, and website usability practices.
• Familiarity with analytics and website quality tools such as Google Analytics and Siteimprove.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple requests and deadlines in a service-oriented environment.
• Ability to work cooperatively with others and provide responsive support to stakeholders.
• Ability to apply established standards, workflows, and guidance to website tasks.
• Ability to multitask and work cooperatively with others.
• Restricted to U.S. citizens and legal permanent residents only.

Nice To Haves

• Experience supporting website content updates, digital publishing, or front-end website maintenance preferred.
• Two to four years of professional experience in website support, web content management, digital communications, website development, marketing communications, or related web/digital fields.

Responsibilities

• Execute day-to-day website updates, content publishing, formatting, and page maintenance across official TAMUS web properties.
• Create, update, and maintain web pages, documents, links, navigation elements, and other digital content components within the content management system.
• Support content placement, page formatting, and content organization to improve readability, usability, and consistency.
• Help ensure website content is current, accurate, visually consistent, and aligned with brand and editorial standards.
• Troubleshoot routine front-end website issues and coordinate more complex issues with the Assistant Director, Website Operations, TAMUS IT, or other appropriate partners.
• Provide day-to-day support and guidance to content custodians managing system-owned websites, including assistance with publishing, formatting, page updates, navigation, and general website coordination as necessary.
• Respond to routine website requests and help guide stakeholders on established procedures, templates, and content practices.
• Coordinate assigned web tasks and follow-ups with internal stakeholders, TAMUS IT, and other partners as needed.
• Assist with curating documentation, request tracking, and operational workflows for website support activities.
• Perform routine website quality assurance checks related to formatting, broken links, content accuracy, accessibility, and usability.
• Use tools such as Siteimprove and other reporting tools to identify issues and support remediation efforts.
• Apply established accessibility, brand, and content standards to website updates and publishing activities.
• Assist with review cycles and cleanup efforts to improve compliance, consistency, and user experience across TAMUS web properties.
• Support implementation of website improvements, redesign efforts, template updates, and other front-end enhancement projects under the direction of the Assistant Director, Website Operations.
• Assist with testing, page reviews, content migration, and launch-readiness activities for website updates and modernization efforts.
• Help gather and organize information needed for website improvements and operational planning.
• Other Duties as Assigned.

Benefits

• competitive health benefits
• paid vacation
• sick leave
• holidays
• a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS)
• if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor
• additional voluntary tax deferred annuity (TDA) options
• tuition assistance
• wellness programs to promote work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level