Communications Specialist (Trust & Safety)
About The Position
Maleda Tech is seeking a Communications Specialist to support trust and safety communications within a fast-paced, high-visibility environment. This role focuses on shaping and protecting brand reputation by supporting both proactive storytelling and reactive communications efforts. You will work closely with cross-functional teams to manage media inquiries, develop messaging, and contribute to communications strategies that strengthen trust with key audiences. This is an excellent opportunity for a communications professional who thrives under pressure, is highly organized, and enjoys working on impactful, real-time initiatives.
Requirements
- 3+ years of experience in communications, public relations, or a related field
- Experience working with journalists and handling media inquiries
- Proven ability to support or execute communications campaigns that drive positive press and engagement
- Exceptional written and verbal communication skills
- Strong judgment and ability to handle sensitive or confidential information
- Excellent organizational and time management skills in fast-paced environments
- Proactive, self-starter mindset with strong attention to detail
- Ability to collaborate effectively across teams and functions
- Resilient, adaptable, and solutions-oriented under pressure
- Bachelor’s degree required
Responsibilities
- Support trust and safety-related communications, including reactive media responses and proactive campaigns
- Serve as a point of contact for press inquiries, ensuring timely, accurate, and thoughtful responses
- Partner with cross-functional teams (e.g., policy, legal, support) to align on messaging and communications strategy
- Identify and develop opportunities for positive media coverage and storytelling
- Draft high-quality written materials including messaging documents, Q&As, briefings, reports, presentations, and talking points
- Assist with media monitoring, tracking, and reporting
- Maintain strong organization and prioritization across multiple workstreams
- Provide general coordination and operational support to the communications team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
