Communications Specialist I/Hybrid, Bala Cynwyd, PA

TMNA Services•Bala Cynwyd, PA

4d•Hybrid

About The Position

Marketing Statement: Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers. Job Summary: This position will support internal and external messaging and delivery of communications for all internal clients, including, but not limited to, TMNA group companies and their associated departments.

Requirements

Bachelor’s degree required, Advanced degree preferred
Exceptional writing and editing abilities. Ability to write in a variety of styles and voices
Deep understanding of internal communication writing, design, delivery and measurement
Proven experience delivering internal communication and using measurement to show value
Strong communication, organizational, and presentation skills
Ability to translate complex and technical information for a broader audience
Exceptional project management skills with ability to handle multiple project from concept to completion
Strong knowledge of internal communication techniques and analytics
Strong knowledge of email design and distribution
Proactive, entrepreneurial spirit
Minimum 5 years of corporate internal communications experience in corporate business environment
Experience with campaigns including emails, internal video messaging, intranet, newsletter, video, and all internal communication channels
Delivering internal communications to multiple audiences and offices
Managing internal email calendar and multiple requests
Creating content, delivering and measuring internal communications
Managing internal client relationships and projects to deliver all projects on time
Management of Sharepoint Intranet management Internal email design, content creation and distribution
Advanced knowledge of MS Word, Excel, PowerPoint
Excellent interpersonal and oral presentation skills
Must be able to manage multiple projects
Strong interpersonal relationship building skills. Ability to work with a variety of people and groups in a collaborative and constructive manner

Nice To Haves

Adobe Create Suite experience strongly preferred
Video and graphic editing experience preferred

Responsibilities

Supports communication strategy and goals at the TMNA enterprise level and supporting strategy for group companies
Provides input and support for the Tokio Marine Global Communications Network
Acts as trusted advisor and counsels business leaders and internal stakeholders on internal communications
Develops all aspects of the design, writing, editing, production, proofing and distribution of various internal communications including emails, intranet, newsletters, etc.
Develops and/or ensure materials produced meet department and company standards
Develops tools to measure the effectiveness of messaging
Maintains editorial style guidelines for communications targeted to employees
Efficiently manages multiple projects and deadlines
Collaborates on corporate communications, media relations, advertising, corporate social responsibility, social media and corporate social responsibility
Builds and maintains positive, professional relationships with key internal clients
Provides innovative ideas and solutions for new collateral and projects to keep internal stakeholders on the cutting edge
Complies with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company
Performs special projects and other duties as may be assigned