City of Newnan-posted 27 days ago
Full-time • Entry Level
Onsite • Newnan, GA
Professional, Scientific, and Technical Services

Newnan Police Department is actively hiring for the position of Communications Operator to serve our community. This position is responsible for all tasks associated with initiating emergency response to include answering emergency and non-emergency calls, providing life-saving instructions, responding to and dispatching public safety personnel, responding to general requests for assistance and information, and maintaining critical records. Newnan Police Department is a State Certified agency and serves as a leader in the public safety community. This is an opportunity to contribute to a great team which offers a work environment within an established and growing community, providing professional development and the opportunity to make a difference.

  • Receive emergency and non-emergency calls for assistance from police, fire, emergency medical services; processes and prioritizes incoming calls.
  • Dispatch police and other vehicles for emergency responses; broadcasts nature, location, and time of incident; contacts all required personnel and other local concerns, such as the fire department, in the event of an emergency situation; ensure the presence of reserve units by contacting personnel designated for call-back; relays information as required.
  • Maintain log on radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keep track of various information, such as traffic lights out and streets closed.
  • Answer non-emergency and after hour calls for various departments.
  • Maintain dispatch documents, records, and reports; compiles and tabulates data; prepares case reports upon request.
  • Monitor and retrieve camera surveillance for officers as needed.
  • Receive and process cash bonds for City arrests.
  • Assist walk-in citizens after normal office hours with a variety of requests.
  • Minimum of 18 years of age
  • High school diploma or GED certification
  • Experience in public safety dispatching and radio communications and personal computer operations; or any equivalent combination of education, training, and experience.
  • Valid State Issued Driver's License
  • Successful completion of background check, motor vehicle history and drug screen required.
  • Health, Dental, Vision for employee and family at remarkably affordable pricing, some at no cost to employee
  • Basic Life Insurance for employee and family at no cost to employee, additional Voluntary Life options for employee and family
  • Healthcare Flexible Spending Account linked to provider for ease of use
  • Short-term and Long-Term Disability, Accident Insurance and Critical Illness Insurance options available
  • Retirement benefits - 10% into a 401a account
  • 457 Deferred Compensation Retirement Plan options
  • Tuition Reimbursement Program for continued education
  • Employee Assistance Program
  • Vacation - Holiday - Sick - Comp paid time accruals
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