Part Time Communications Officer I, University Police

Wake Forest University • Winston-Salem, NC

3d • Onsite

About The Position

The Communications Officer operates the WFU Police Department’s communications systems. The Communications Officer’s shifts include days, nights, weekends and holidays and are subject to hours beyond or outside normal scheduled shifts, short notice and/or emergency call-ins.

Requirements

• High school diploma or G.E.D with three years of related experience, or an equivalent combination of education and experience.
• Related experience includes customer service, administrative work, and/or demonstrated experience working on a team.
• Must be a United States citizen.
• Excellent customer service, interpersonal, communication, and time management skills.
• Proficiency with the operation of multiple line telephones and multi-channel radio equipment.
• Proficiency in Microsoft Office, Google Suites, the internet, and other relevant software.
• Must pass a criminal background investigation, psychological screening, drug screening and a medical evaluation by a licensed physician.
• Ability to meet the requirements of the University’s automobile insurance.
• Must be able to work nights, weekends, holidays, and special events as needed.

Nice To Haves

• Three years of related experience in police/emergency communications and/or customer service related environments.
• DCIN/NCIC certification

Responsibilities

• Operates the department’s radio communications system and dispatches all calls for assistance to officers properly and professionally.
• Responds to emergency situations which may involve contacting the Winston-Salem Police Department, Fire Department, Forsyth County Emergency Medical Services, Rescue Squads, on-campus emergency teams, and other departments and agencies.
• Must have excellent hearing in both ears, clear speech, effective verbal skills, and be able to type quickly and accurately on the computer keyboard.
• Accurately records all events and activities during each shift in the CAD (Computer Automated Dispatch) system.
• All other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED