Communications Manager

The ImPact•New York, NY

12h•$85,000 - $100,000•Remote

About The Position

The ImPact is a US-based nonprofit organization with team members spread around the world. We are looking for a Communications Manager to support shaping and stewarding The ImPact’s communications strategy, voice, and narrative coherence across member-facing and external channels. This is a remote full-time position. The Communications Manager role plays a central part in ensuring that how The ImPact communicates reflects the depth, values, and intent of the community, while remaining clear, accessible, and actionable. The individual will work closely with leadership, the member experiences team, and global community leads to translate complex ideas into compelling communications that support members, partners, and the organization’s long‑term vision. This is a hands-on role suited for someone who can think strategically, write well, and execute confidently in a small, global, mission-driven organization. The role reports to the Director of Experiences, while working closely with senior leadership across the organization. We are a global, remote team with team members based in the US, England, France, Chile, Brazil, and Singapore. We work across multiple time zones, and our core ways of working are anchored in a combination of virtual synchronous meetings and asynchronous discussion and collaboration in writing and using other virtual collaborative tools. We also believe that consistent in-person connection and collaboration are important for relationship building, team members’ professional growth, and effective work. Our global team meets in person at least once a year during a team retreat or at our global annual member events. The ImPact offers competitive salaried compensation, commensurate with experience and location, and generous benefits that vary by labor market. The base salary range for this role is $85,000-$100,000 USD for U.S.-based candidates. For those joining us from other regions, compensation is localized to your specific labor market. Offers are adjusted based on local market norms, cost of labor, and regional statutory requirements to ensure equitable pay across our global team.

Requirements

5–7 years of experience in communications, marketing or content development (ideally in an investing or philanthropic context)
Exceptional writing, editing, and storytelling skills
Experience operating at both strategic and executional levels, and willing to own the full communications process independently
Highly proficient in Microsoft PowerPoint / Google Slides, a visual thinker who can create visually appealing presentations and content
Experience working cross-functionally in small or growing organizations
Strong judgment, attention to detail, and ability to prioritize
Experience leveraging generative AI and automation tools

Nice To Haves

Mission‑driven, with a genuine interest in social and environmental impact and a commitment to supporting our members
Collaborative and collegial, able to work across teams, working styles, time zones, and disciplines while maintaining clarity and ownership
Consistent and dependable, following through on commitments and creating trust through high standards and clear communication
Thoughtful and empathetic, communicating with care, respect, and attention to impact and the privacy of our members
Curious and reflective, open to learning, feedback, and new approaches
Native-level English (other languages a bonus)

Responsibilities

Support the development and ongoing refinement of The ImPact’s communications strategy
Serve as the day-to-day steward of The ImPact’s brand voice, tone, and messaging across channels
Develop and maintain simple messaging frameworks that help teams communicate consistently
Manage content on public and member-facing websites and portals
Translate complex ideas (impact investing, systems change, wealth management) into clear, engaging messaging and materials for organisational outputs such as events, training, and publications
Lead planning and production of core member-facing communications (e.g. newsletters, the member portal, and website content)
Write, edit, and finalize content, incorporating inputs from a global team
Maintain high standards of clarity, accuracy, and professionalism across all communications
Own quality control and the sign-off process
Create clear, visually engaging presentations and slide-based materials (PowerPoint / Google Slides) to support events, member communications, and workshops
Lead communications planning and execution for The ImPact’s global and regional events, including development of messaging timelines, invitations, registration communications, and post-event follow-up
Draft, edit, and manage event-related content such as agendas, session descriptions, speaker materials, and participant communications, ensuring clarity, consistency, and alignment with brand voice
Partner closely with the Events Manager to support event program design and participant experience and engagement
Partner with program and event leads to shape messaging for events, curriculum, and initiatives
Coordinate on communication inputs with external partners for initiatives and publications
Design and manage internal communications workflows (intake, prioritisation, review, sign‑off)
Manage competing priorities across time zones with clarity and calm
Communicate proactively to align expectations on timelines and outputs
Monitor feedback and engagement to inform ongoing improvements
Provide support on external-facing communications as organizational needs evolve
Support leadership with messaging preparation for public-facing engagements when relevant
Coordinate with external communications or PR partners as organizational needs evolve