Communications Manager

Administration • Bangor, ME

5d • Hybrid

About The Position

At Penobscot Community Health Care (PCHC), communications is more than messaging—it’s how we connect people to purpose. The Communications Manager collaborates to lead strategic internal and external communications for PCHC and PCHC’s Foundation, shaping how our mission comes to life for employees, patients, donors, partners, and the broader community. We’re looking for an experienced, mission-driven communicator with a bachelor’s degree in a related field. The ideal candidate brings a collaborative, curious mindset, a passion for storytelling, and strong attention to detail and deadlines. Experience in healthcare, nonprofit, or mission-driven settings—and supervising or mentoring staff—is strongly preferred. What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg Schedule: Full-time, Monday-Friday, Typical Business Hours ( Hybrid Remote Schedule: Candidate must be able to work in Bangor, Maine , and must be eligible per PCHC's Telecommuting Policy.)

Requirements

• Bachelor’s degree in communications, Marketing, Public Relations, Journalism, or a related field required.
• Minimum of 4-6 years of progressively responsible experience in communications, marketing, or public relations, preferably in a healthcare, nonprofit, or mission-driven organization.
• Demonstrated experience with internal and external communications with social media management.
• Having a valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required.
• Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position in accordance with PCHC’s Automobile Safety and Background Check Policy.

Nice To Haves

• Prior experience coordinating events and managing external vendors strongly preferred.
• Supervisor experience or demonstrated ability to lead and mentor staff preferred.

Responsibilities

• Lead Strategic Communications: Develop and implement comprehensive communications strategies that advance organizational goals for both PCHC and PCHC’s Foundation, ensuring messages are timely, engaging, and aligned with our mission and values.
• Serve as a Trusted Advisor to Leadership: Partner with senior leaders to advise on communication strategy, messaging, timing, and channels, helping ensure clarity, consistency, and alignment with organizational priorities.
• Champion Brand, Voice, and Storytelling: Create and manage branding guidelines and design standards, ensuring a consistent voice, tone, and visual identity across all internal and external communications.
• Strengthen Internal Communications: Oversee internal communications efforts, including PENPoints, leadership messages, announcements, and workforce communications, fostering connection, transparency, and shared purpose across the organization.
• Manage Digital Presence: Own and guide PCHC’s website content and social media strategy, collaborating with internal teams to ensure information is accurate, engaging, and aligned with organizational goals, while tracking performance and impact.
• Collaborate Across Teams and Partners: Work closely with departments, the PCHC Foundation, and external partners to deliver high-quality communications projects on time and within scope.
• Support Events and Special Initiatives: Plan and support internal and external events as assigned, including communications planning, promotional materials, and pre- and post-event messaging.

Benefits

• Join PCHC's nationally recognized non-profit organization
• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Competitive compensation and generous benefits
• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager