Communications Manager

JPMorganChase • Chicago, IL

4d

About The Position

We are looking for a strategic communicator to join the JPMorganChase’s Commercial & Investment Banking communications team supporting Digital & Platform Services (D&PS) organization. Digital & Platform Services accelerates transformation within Commercial & Investment Bank by uniting Technology, Operations, Digital Innovation, AI, and Data teams to create future-ready products and platforms. As a Communications Manager within Commercial & Investment Banking you will support the Digital & Platform Services (D&PS) organization. In this dynamic role, you will lead internal communications for the Commercial & Investment Bank Technology team, supporting key initiatives and providing executive communications support. You will craft compelling narratives that blend complex technical concepts with engaging stories, leading transformation and innovation. As a creative and passionate leader you will explain technical ideas and lead engagement across diverse audiences.

Requirements

• 6+ years of corporate communications experience, Technology and Content including extensive hands-on writing, editing, project management, presentation building and executive communications.
• Experience working with C-suite executives with demonstrated success developing executive-level messages, providing communications counsel to senior management teams and executing strong communications strategies.
• Excellent writing skills with a strong ability to turn complex technology stories into a compelling and relatable narrative.
• Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines; outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company.
• Must care about creating a more inclusive work environment – both within our own Communications team as well as helping to foster that culture in Commercial & Investment Bank Technology.
• Interested in learning and willing to put in the effort to do so.

Nice To Haves

• An understanding of the financial services industry and current technology/AI landscape
• Experience in technology communications and change management
• External communications knowledge

Responsibilities

• Serve as Communications lead/partner for Commercial & Investment Bank Technology.
• Devise strategic communications plans and campaigns to meet our business and employee engagement needs; partner closely with leadership team members, business management, human resources partners and other stakeholders to ensure a cohesive communications strategy to tell a holistic story
• Write executive communications for executives in their voice and style.
• Partner closely with other executive communications partners across Commercial & Investment Bank Technology, Global Technology and other lines of business.
• Serve as lead publisher and content manager for intranet homepages and subpages - publishing news and feature articles and accompanying graphics; source content for intranet articles and other editorial content.
• Manage broadcast email publication scheduling and use Targeted Email tool to distribute large-scale broadcast messages to D&PS employees; use data to identify patterns and adjust communications strategy accordingly to be most effective.
• Ensure consistency of messaging and engagement with broader business or firmwide programs and strategic initiatives/priorities, such as AI for Tech and app and infrastructure modernization.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees