Communications Manager (automation and platform enablement)

Prowess Consulting

26d•$75,000 - $90,000•Remote

About The Position

We are seeking a detail-oriented and technically adept Communications Manager ( automation and platform enablement) with strong experience with M365 tools, Power Platform, Copilot Studio, SharePoint, and communications within large organizations to lead operational processes for an employee communications and advocacy team. This role requires strong problem-solving skills, the ability to learn quickly, and proficiency with Microsoft tools and vendor platforms. The ideal candidate will create, manage, and improve automated workflows and mission critical SharePoint sites, while ensuring seamless execution and driving operational excellence. The ideal candidate is: A fast learner with a proactive mindset and willingness to experiment Highly detail-oriented, process-driven, and able to see the big picture Deadline driven, working independently and as part of a cross-functional team Able to translate organizational strategy into technical execution Equally comfortable collaborating with business leads and technical/development teams To be considered for this role, you must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Georgia, Illinois, Iowa, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. This is a full-time role that can be worked remotely, however, collaboration with teammates centered in the Pacific time zone will be essential. No third-party agencies, please.

Requirements

Proven track record of operational excellence in a fast-paced environment
Strong technical aptitude with experience in enterprise platforms: Power Automate and Power Apps (including Power FX), Microsoft 365 (especially SharePoint), and Copilot Studio. Experience connecting agents is required; experience building agents is a plus.
Ability to learn new tools and processes, including AI, quickly and apply them effectively
Exceptional attention to detail and organizational skills
Ability to work autonomously with confidence and raise questions as needed
Excellent communication skills.

Nice To Haves

Experience in program management or communications operations preferred
Familiarity with Entra ID group management is a plus.

Responsibilities

Design, build, optimize, and provide ongoing maintenance for Power Apps/Power Automate forms and flows
Research, experiment, and build Copilot agents using Copilot Studio, publish and share agents to Teams and M365 Copilot
Maintain and update automation documentation, knowledge base materials, and process guides.
Maintain custom Power Platform environments, including all permissions and compliance management
Troubleshoot technical issues across platforms and escalate bugs as needed.
Act as site collection administrator for the company’s SharePoint home/hub site, and multiple connected sites
Manage site updates, information architecture, permissions and groups, lists and libraries, and Viva Connections publishing
Triage and resolve site related bugs, escalating to IT when necessary
Act as key technical contact for site operations and compliance processes
Triage and respond to site feedback from global employees
Own site analytics and associated reports
Keep team apprised of platform and feature changes and upcoming releases
Manage relationships between business, product, and IT teams
Serve as primary technical point of contact for employee communications organization, helping to troubleshoot and resolve issues as needed
Manage Teams and Entra groups, and service accounts as needed
Act as technical “sounding board” and provide consultation for occasional projects outside of regular scope of work