Communications Manager

TRM Labs

11h

About The Position

TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all.
The Marketing team at TRM Labs is looking for a Communications Manager to shape and activate TRM’s global narrative through earned media and high-impact country-level executive roadshows that drive measurable revenue outcomes. You’ll own strategic positioning and bring it to life across priority markets — partnering closely with Sales, Product Marketing, and the executive team to convert visibility into pipeline influence.

Requirements

• 8–12+ years of experience in strategic communications, including meaningful time in high-growth B2B SaaS, fintech, AI-native, or adjacent regulated industries.
• Proven ownership of executive communications and tier-1 media relationships — not just supporting senior leaders, but directly shaping narrative and outcomes.
• Experience designing and operationalizing global communications programs, with a clear POV on how to enable regional execution (via agencies, contractors, or direct management).
• A strategic storyteller who synthesizes product vision, roadmap, market dynamics, competitive positioning, and customer proof into differentiated narratives that resonate with customers, talent, investors, and influencers.
• Analytical and outcome-focused — establishes clear objectives with measurable metrics for success, identifies measurable success indicators, uses data to guide hypotheses and inform decisions.
• AI-fluent and forward-thinking about how generative AI and LLMs reshape media, search, reputation, and brand authority — with a proactive experimentation mindset.
• Comfortable operating with urgency and sound judgment in high-stakes sectors, including scenarios involving national security issues and active law enforcement investigations.

Responsibilities

• Define and operationalize TRM’s global narrative as our footprint and solution set expands — ensuring consistency and intentionality across regions and channels.
• Build and execute a proactive global media strategy that builds on TRM’s reputation as the authoritative source for insights, data and expert commentary on topics that align to our core narratives.
• Activate earned and owned channels beyond traditional media, including analysts and research firms, organic social, third-party events, and others to expand brand reach and impact.
• Lead messaging development for executive communications and key company announcements, serving as the primary quarterback in high-stakes or fast-moving moments.
• Scale our internal experts and thought leaders, training and elevating voices across the company and building repeatable frameworks that empower regional and functional teams to communicate with clarity and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed